Terrible management and customer service representation. I was having a good time with my friends, speaking quietly in line at the cash register. The cashier/manager through a fit over the thoughts that he heard a friend of mine say, "b*h". The man threatened to throw us out of the store, and we said, "okay". My friend told me a joke, so I laughed and stated, "Oh my God." The cashier (who obviously has a lack of EQ and needs to learn to control his anger) thought I was talking to him, so he caused an issue which didn't need to be made between my friends and the lady ordering her items at the counter, discriminating the religions around our town and assuming we were a part of them. This man should be fired immediately. No wonder he is 40, working as a cashier at Dollar General. The customer service here wastes every customer's time because they are slow, inefficient, and...
Read moreThe items at Dollar General are, at times, better than anywhere else I know of. The only times this is the case, however, is when such items' selling points are simplicity and replaceability. The variety of things available here is nice. Customer service here is rarely great. There are very very few name brand items at Dollar General. The most common brand of stuff in Dollar General is........Dollar General brand. Dollar General is a good place to get things like socks, candy, wallets and purses, ice cream bars, cat food, automotive fluids, and microwaveable pizzas. It is not a good place to buy headphones, garden tools, movies, pastries, or water software salt. Check out times can be very long and bothersome sometimes. Don't stop here if you need the restroom. Don't come here just before closing time. You will have a considerable chance of being...
Read moreOur community had been going through some emotionally trying times last year, and had banded together in a most effective and admirable way, and yet emotions were very raw. I walked into the store early one more, the only customer and was treated to hearing the good folks at this store, grossly speculate on the events of the time. Their ignorance and bias was very obvious. Discrimination at its best. I very nearly didn't complete my purchase, the gentleman all the while completely oblivious to the slander and offenses he had caused. I only shop there as a last resort, which is unfortunate, because they have the opportunity to be a real asset to this community. Rudeness aside, they are inefficient and unprofessional checkers. There is room for some real education in this regard...
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