This store has a lot of great pieces; unfortunately, employees will not give you enough space to breathe, let alone actually look at anything. A woman held a constant conversation with my wife throughout the entire store, even as both my wife and I constantly sent the message that we would prefer to have some space and time to look at what was on offer. When I would break away to look at something, another employee would swoop in, and then another. We stopped to look at a neat Christmas-themed flying saucer display, and no less than three employees swarmed in out of nowhere to gush about the item, while also telling us they were wanting to show it to another couple, which also joined our swarm. So in the space of something like less than ten seconds, we went from admiring an item in peace to standing in the middle of a circle of five or six people.
As soon as we got out of that frying pan, there were plenty of other fires for us to jump into. It was suffocating and above and beyond anything I have ever experienced before in any kind of store, anywhere. The place seems to staff twice as many people as are necessary for a store of this size, which is fine; but if they're paranoid about people potentially stealing (the only rationale I can possibly think of for what we experienced, though that doesn't exactly explain why my wife was chatted up for at least ten minutes in the entryway without even having the opportunity to properly enter the store) then one would think they could monitor customers without actively harassing them "with kindness" at every turn. A bunch of people staring at me to make sure I don't steal would be 10,000 times more comfortable than what I experienced today.
We've bought from this business before and, while the staff has always been a little clingy (the fact that we have a small child seems to embolden them to never, ever shut up about baby clothes and never leave us more than two feet or so of personal space at any given time), what we experienced today will ensure that we will never set foot in McAdams' Ltd. again. There are plenty of other options in Columbia for good antiques without the horrendous behavior of...
Read moreAmazing store! McAdams’ Ltd. is one of the very few locally owned and longstanding treasures left in Columbia! Rebecca and Charlie have extensive knowledge on antiques and collectibles. They offer custom ring design, can order you nearly anything you want from jewelry, to furniture, to dishes, to baby gifts, and so much more! I can always find the perfect gifts their knowing they will be gift wrapped impeccably for free! Making my life so much easier! They even deliver locally! The staff has always been helpful, kind, very knowledable, and always makes an effort to remember you by name as their relationship with you builds over time! 100% customer service oriented! Their store is decorated to the ceiling during the holidays and will bring a smile to your face when you walk in the door! Take a trip to McAdams’ Ltd., allow plenty of time to peruse and fair warning...you may not leave empty handed! You’re bound to find something unique, something pretty, something you didn’t need but most certainly couldn’t resist, or even that item uou’ve searched everywhere for! You’ll find it all at...
Read moreMy daughter and I had been wanting to go to this store for months. Every time we drove by we would say we have to go into this store! So we finally made it in, and it is such an amazing store, with an unbelievable assortment of fantastic items! Unfortunately, we were not allowed to browse at our leisure in peace. We were followed around the store and engaged in conversation even though it was obvious that we were having conversations with each other. We were smothered to such a great degree that on more than one occasion we couldn't even continue to walk to where we wanted to go and had to turn around and take a detour to get around the sales people who were blocking us from moving on. After a certain time I turned to my daughter and asked her if we looked like shoplifters who had to be closely monitored. We loved the store but probably won't go back as we don't like to be made to feel...
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