Rudi's Carpet & Furniture LLC — Local services in Concordia

Update: after my review, I was contacted by the office and told they would send a new installer with the flooring that the flooring company sent. The installer showed up and worked Saturday and Sunday to repair my floors. If you decide to use them I highly suggest the weekend installer!

I had very high end flooring installed with a 20 year warranty in my house in July of 2023 I used a small town business and they promised me that it would be no problem to level the flooring. I contacted them within a week of the job being completed to inform them it was already failing and I sent pictures. I have contacted better business bureau which did get the installer to contact me and make me promises of replacement and corecting the 100 percent lack of leveling. It has now been 2 years and I have not gotten anything fixed and the floors continue...

We tried for months to order flooring from here but could never get an answer when we called and everytime we went there they were closed for no reason even though it said they were open. So we eventually went somewhere else. But we did find out that going somewhere else was the best decision because we were told by someone else who bought carpet and furniture from Rudi's that everything smelled like smoke because they allow smoking in the store and around all the new carpets and furniture. So it looks like I dodged a bullet with not being able to use them because if I would have gotten carpet that smelled like smoke it wouldn't have...

My sister bought a couch from here once. Not sure what all their customers are like but it seemed like it was made for an obese person. Good quality...