Bartholet Home Furnishings — Local services in Conroe

We thought their store looked very nice so we had them come out to our house to help with designing. When we got there to review the items for decorating we felt it was absolutely thrown together and didn't exemplify our decor at all.

The designer (Kendall) was very unprofessional, rude, and disrespectful. She talked down to us and we felt she was inconvenienced by helping us.

They have multiple items that are in regular furniture stores throughout Houston but 3x the price. They refuse to match prices. When we asked to match the price they were very arrogant.

If there was a way to give this store 5 negative stars we would. We will take our business elsewhere. They act like they are so much better than everyone that walks through their doors. Everytime we have walked in, not once has someone greeted us. They all stand back at the register and act like they are better than all their customers.

One day I even witness one of the designers turning her noise up to a customer that had brought in a pillow and wanted help w matching fabric. Its very sad how they treated her. It took everything I had not to say something to that employee. The poor lady was so taken back and embarrassed by the employees actions. Wake up and realize that no one in your store is better than the people on the outside!!!

Hopefully after writing this review people will see what type of family owned business this really is. PLEASE PLEASE PLEASE DONT SPEND A DIME...

The other reviews about arrogant & haughty attitudes were accurate . We made a large purchase & after one day in our home, decided we would like to exchange part of the furniture for items of equal or greater value ....PLUS purchase several rugs.( also offered to pay another delivery fee , which was excessive). The arrogance of the owner was astounding and demeaning ! She was totally unconcerned about her customers' satisfaction & was rude & belligerent with my husband. These owners care nothing about their customers or customer service ...... only about their money . We would have been customers again & recommended them to our family & friends if we had been treated reasonably & respectfully. I deeply regret the day I entered their store, but it is an aesthetically pleasing exterior. However, the exterior is just a facade for the "nightmare" within!!! (SO wish I had stayed with Ethan Allen!!!!). Also accurate review that their items are over priced ......sadly, I'm old enough to...

After living in River Plantation for 30 years, I flooded in 2017 for the first time. This was a very hard experience to live through with my husband and I being retired. I went into Bartholet Home Furnishings and the owners and employees were wonderful to work with. They came to my home, helped me make decisions on what furniture/ accessories to get for my home. Within 8 weeks I had my new furniture in which Kelsey and two delivery guys moved in and were very carful with my new flooring and painted walls. The delivery guys also took the time to move furniture that we had stored upstairs down to our living area. I cannot begin to explain how nice the owners and employees were to me every time that I came into the store. The customer service at Bartholet home furnishings is unmatched. I highly recommend Bartholet Home Furnishings if you want individual care and beautiful furniture. Thank you Bartholet Home Furnishings for making my home feel like...