The Chute Wash Dry Fold — Local services in Conroe

Will never use the chute again. $30 for 1 comforter, it is completely wrinkled and doesn’t have any scent. I originally dropped off 2 comforters Saturday and was told that they would be done Monday by 5. When I arrived to pick them up Monday, they couldn’t even find them. One hadn’t been touched and the other was in the washer machine. I took the untouched comforter then because I wasn’t going to pay another $26 plus tax and wait 2 days. They told me my other comforter would be dried and ready to go the following morning and that I would receive an email. I never received an email Tuesday morning so I called around lunch, again couldn’t find my comforter. Finally, they found it and told me that I could pick it up in 30 minutes. I had high hopes for this place since it’s closer to my house than Montgomery wash and fold but I will gladly drive to Montgomery after...

I have used the Chute since the beginning. However, since the new owners have taken over, their hours have been erratic and unreliable. I went on Saturday, May 24th at 11am to drop my laundry off and for the fourth time it was not opened nor was there a sign stating a change in hours. Saturday hours were listed open until 1:00pm. Business was completely dark and no one was there. I live quite a distance from the location and only go towards Conroe to use this establishment. I am very upset with the unreliability of their recent service. My husband spoke to the new owner who advised that this is was to be taken care of weeks ago; but as Saturday...

Oh my gosh I could cry that this place even exists. I put my things in storage last summer, along with 95% of my clothes, thinking it would be a temporary thing and it ended up spending 7 months in a musty storage unit. My new place has the world’s smallest washer and dryer and with 50 pounds of clothing to wash, let’s just say The Chute took a huge weight off my shoulders (not to mention my water and electric bill). The woman who works the front is the sweetest person ever. Thank y’all...