Harbor Freight — Local services in Contiguous United States

My recent visit to Harbor Freight left me with a mixed impression. The store offered a wide selection of tools and equipment at affordable prices, making it a convenient destination for DIY enthusiasts and professionals alike. The layout of the store was relatively easy to navigate, with clear signage and organized aisles that helped streamline the shopping experience.

One of the highlights was the knowledgeable staff, who were readily available to assist with product inquiries and recommendations. Their expertise added value to the shopping experience and helped me make informed decisions about my purchases.

However, there were several areas where the store could improve. The cleanliness of the store left something to be desired, with some areas appearing cluttered and disorganized. Additionally, I found that certain items were frequently out of stock, which was frustrating and detracted from the overall convenience of shopping at Harbor Freight.

Another issue was the quality of some products, which seemed to vary widely. While some items were well-made and durable, others appeared flimsy and prone to breaking.

Overall, while Harbor Freight offers a decent selection of tools and equipment at affordable prices, there is room for improvement in areas such as cleanliness, stock availability, and product quality. With some adjustments, it could become an even more appealing destination for shoppers seeking value and...

On 01-02-23 i placed an order for item #58704, icon locking ratchet and bit set. This item has been out of stock in most of their U.S. stores since shortly after they started carrying it. Suddenly, on the first of the year, they advertised it as available online to order. They have long acknowledged the popularity of this item and recognized their inability to have it in stock. My credit card was charged and I received an email confirmation of the order saying it would ship in 5-7 days. I created an online account in order to track the order. Initially, it listed the status of the order as "in process". Two days later it says it is "backordered". There is nothing on their website indicating the item is backordered. I was allowed to place the item in my shopping cart and order it. Harbor Freight knew the item has been O.O.S. in their stores for an extended period of time. Harbor Freight knew the item was on backorder on their website. Harbor Freight accepted the online order and charged my credit card. Harbor Freight does not list the backordered status of this item anywhere on their website and I was never contacted telling me of the order status. Harbor Freight is a...

I arrived to the store today 8/10/22 returning an item that was purchased by my place of employment I had the RA number and the cashier was pretty nice but she passed me on to the manager a miss something I totally forgot her name just as I would love to forget the way she spoke to me, her tone, was uncalled for I repeatedly asked why she was speaking to me in that manner and she just repeated to me that she needed more information about the return, she accused me of being defensive and of course why wouldn't I be when I as a customer was being talked to in such a manner that was uncalled for by a manager, however i must say that I was then passed on to another manager Kaitlyn she was the most polite and very helpful young lady it seems that this miss whatever her name is was the senior manager she should take some pointers in how to deal with customers from Kaitlyn so 5 stars to Kaitlyn and one star for miss whatever, and one star for Harbour Freight for not recognizing Kaitlyns potential to outshine miss what...