On Saturday I rode my bike out 1 hour to visit them because their website stated that they were open. Great! Got there, closed because the 4th of July. Called the number on the door sign, lady answered, and she said got to make an appointment. Understandable. My bad, I should have called ahead. It was a nice ride anyway. No biggie. Next Wednesday I called back, same person, only to get the old "oh, someone's coming to look at the bike you are interested in tomorrow" salesman story. Ok, that's possible but I also asked them if they wanted to take my number and maybe call me back if it did not sell. Most businesses are happy to get a phone number and continue the relationship. Nope. I can call back Friday if I want. So, that is how they treat you before the sale. I'm not going to find out how their after-sale support is because I will never call them again. Too bad. I was really into the bike they were selling.
Update. On Friday Karen called to tell me the bike was sold and to apologize if she came across as if she did not care about my call. I'm going to up the rating a couple of stars...
Ā Ā Ā Read moreI just have to say i dont normally write reviews but i do when i find a place to be exceptional and kent motorsports is that! From the beginning when i was looking at the ad for their bike to the description they were thorough and precise. I drove all the way from to Nassau county in New York because i felt good about it and it was exactly as stated. Jim the owner provided me all the details and history of the motorcycle and was happy to make a deal with me. Even when i had already purchased the bike and stopped to admire it Jim stopped when he passed by me to make sure i was ok and satisfied with the purchase. I highly recommend Kent Motorsports and would happily purchase another...
Ā Ā Ā Read moreVisited Jimās shop to look for a bike. He spent a good amount of time with me and I was treated very well. It is obviously his calling to be involved with motorcycles. Iām still watching his inventory to find what will most probably be my last bike,. Iām an older rider with literally 50 years of experience. I kinda know when someone truly is a ā bike guyā or simply a sales person. My experience with him was excellent. Genuinely the real deal kinda guy to work with ! Big inventory of very cool bikes. Looking forward to visiting him again, hoping to find my next bike soon. Thinking Moto Guzzi next. Call him, you will...
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