Cripple Creek Hardware & Supply — Local services in Cripple Creek

I was in there this morning at 8:15 am, because their Florissant did not have an item in stock which this one does. I was in there shopping until a little after 9am. I'm disabled and I legally parked in a handicap spot in front of their store. Dwayne an employee asked me to move my truck, because it's inconvenient for them to unload somewhere else. I couldn't believe that anyone especially an Employee would ask a handicap person to park anywhere else!? I was upset being asked and I apologized to Dwayne for being handicap. I reached out to the manager who apologized and was clearly upset. She went to Dwayne and told him you never ask any customer to move, especially a handicap one. It's a clear violation of my ADA rights. Then to add to the fire, another older employee man asked me to move as well. Apparently the owners of this Franchise should know that their employees have no respect for anyone disabled. I shop at their sister store in Florissant and every employee I know by first name. They go above and beyond for me at the Florissant location. At Cripple Creek location I expected the same treatment. I spent $175 there getting supplies. The cashier was nice and apologized. After this experience, I will not go to the Cripple Creek location ever. I will only go to the Florissant location for now on! I'm debating about reporting them to Ace Corporate or the ADA for violating my rights as a disabled...

Since living in Cripple Creek, which has been five months, I have utilized many useful items for purchase from Ace Hardware but today I believe I've seen my last visit to the store.

I entered Ace with the ancient battery from my Bronco. The salesman showed me the battery I needed and he told me the sticker price was $129.99. It was a little pricey but a necessary commodity. Once I was ready to checkout the cashier told me it would be $180 and some change. After some checking the battery was indeed $160 plus tax.

The salesman told me he couldn't honor the sticker price because of the difference in price. I've never been denied the listed sticker price when there is a discrepancy in advertising, today was the first.

Having already spent a good sum of money at the Cripple Creek Ace Hardware I have spent my last penny. I won't give them any more of my business. I'll drive to Woodland Park, spend more on gas but I'll have some piece of mind.

And the only reason I gave them two stars was because of...

720ish on a Sunday morning I walked to their door to check store hours. Two gentlemen were there, one came to the door. I asked when they opened, and he said, " We're open now" and unlocked the door.

After checking out, I had spied their hours for Sunday.... 8am opening. Over a half an hour early!!! Thank you for valuing my time! YOU HAVE WON MY BUSINESS!!

btw....

I stopped by a tire shop that opened at 8am. I needed a nail removed, and a patch, he told me at 5 minutes till 8, that he would,"fix it when I get the gumption. .." REALLY??

THANKS AGAIN

ACE HARDWARE...