Jorgenson Electric Inc — Local services in Danville

Very poor communication skills. I met with both the owner and the technician installing wiring for an AC unit. I showed a pre-drilled hole to use for conduit and how I'd like the conduit ran. They needed to rearrange some circuits in the breaker box so I showed them exactly which ones I did not need and could be replaced. I later came back to check on everything, and they had drilled a hole and ran conduit through a door instead of the hole made in the wall. They also ran their new wiring through a wet gutter?! They moved the wrong breakers and disconnected power to my water heater. Then, the owner blamed me for his errors and said he should really charge me more for the job because he misquoted me. They did not fix anything they ruined and were very unprofessional after I raised my concerns. I will never use the company again and advise everyone else to go with a business that has the ability to listen to the customer's needs. They just pretended to listen and understand my needs and then did whatever they felt like instead while ruining property. ...

I recently had the pleasure of working with JORGENSON on a home electronics installation, and I couldn't be more impressed! Their service was top-notch from start to finish. The team was professional, knowledgeable, and incredibly efficient. They took the time to explain everything to me and made sure I was delighted with the setup.

The installation itself was flawless. The technicians were punctual and respectful of my home, caring for cleaning up after the job. The equipment they provided is high-quality and works perfectly. I've never had such a smooth, stress-free experience with an electronics company.

I highly recommend them to anyone needing electronic services. Their commitment to customer satisfaction is evident in every aspect of their work. Thank you, Jorgenson, for a...

My husband called the end of last week to schedule a time for them to come out to fix over half of our house that has had electrical issues since we bought it (back in May). They were supposed to be at our home today at 7:30am on Friday Sept. 25. Before my husband left for work this morning, he told me that Jorgensons got ahold of him to let us know that they were “running a little behind.” Yet, it is 6 hours later and I have tried to call their provided business phone number twice to tell them not to worry about it since they are obviously flaking on us — which no one answered but their voicemail greeting says they are in operation until 3:30pm today. We will be finding another company that will provide us better customer service as this is...