The Spa at Rhythm City Casino Resort — Local services in Davenport

UPDATE: The manager did reach out to me today as she said she would on the voicemail. We had a very nice discussion. I appreciated her following through.

REPLY TO THE SPA'S COMMENT: The spa has my contact information as I do not feel comfortable posting that on a google review. I also want to note the spa manager did call and leave a message that she would be gone until this Thursday and would call back then. Hopefully she does.

We tried to book a 90 min couples massage for almost 2 years until we finally got one as this spa books up very fast so you have to really book out far. We get massage about every other month so are very familiar with them. We had our apt last Saturday and let me start with the positive. My massage therapist Jennifer was fantastic. Wonderful massage and would highly suggest requesting her. My boyfriends massage was awful. He said it was the worst massage he has ever had. He said after about 20 min he was ready to just be done and go wait for me. He said it didn't even feel like he had a massage when it was over. I wasn't going to complain and he really didn't want to say anything however, after talking about it I suggested I call to just let the manager know how his experience was. More than anything we wanted the manager to know so that someone could work with Hannah to improve on her skills to avoid this for other customers in the future. Especially if she was a newer therapist (found out later she wasn't). I spoke to the receptionist and explained what had happened and that we really just wanted to let them know so someone could work with Hannah. She said she would have the manager (Dory) contact me the next day when she returned to the office. She never contacted me. I am leaving the 3 stars only for Jennifer. I would leave 5 for her if I had the ability to break up our review into two. Jennifer -5 Hannah - 0. Terrible customer service when the manager can't even call you back. This is day #2 and still no...

I'm updating my rating after a recent visit for a pedicure.

The whole process went smoothly. I opted for gel. The next day, on my way out of town, I looked down at my feet and around each nail bed it was black. It was sticky and came off when scraped with my fingernail. The entire nail was sticky. I didn't know if the top coat was old or wasn't cured long enough but 2 days later my GEL polish was coming off. I should have called to let them know but I was on vacation. It was truly a waste of money. I'm not sure if I will return for this service.

With all the revenue that RC makes, you should upgrade your pedi chairs. They are uncomfortable, very loud and barely massage. Not quite a...

One of the best things I ever started doing for myself was booking services at the SPA! I go every 4-6 weeks for pedicures with my bestie and I’ve started adding massage and waxing services as well just to come in more often. EVERYONE has been so friendly and the place has a wonderful relaxing ambiance vibe. I LOVE using the amenities. Even when they had to remodel they made sure every client’s experience was comfortable and everyone was still upbeat and had wonderful energy. Now that they are done remodeling and everything is back to normal everything is still fantastic and clients get to enjoy a relaxation room in between services to drink hot tea or water and kick...