Woodlands Place Rehabilitation Suites — Local services in Denison

Letter of Gratitude and Appreciation To the Woodlands Team, I want to take a moment to express my heartfelt gratitude and appreciation for all that each of you have done for my sister, Brenda Winter, and my mother, Jimmie Gattis—and for myself as well. Social Services Kim, you are always friendly, approachable, and kind. Your constant smile, willingness to take my calls or return messages promptly, and the way you make yourself available to help in every way possible have meant so much. Your peaceful spirit and compassion extend not only to patients but to their families, who also need support and information. Thank you for caring so deeply. Business Office Tara, where the work never really ends—you are always available, and if you don’t have the answer, you help make a way. You go above and beyond by making calls and resolving issues, often correcting mistakes that others have made. Your dedication ensures that things run smoothly, and I am so grateful. Nursing Staff JoAnn, you are a wonderful example of a team leader, and Rosa, thank you for making sure every small but important need is met—like those early morning routines that mean so much in someone’s personal life. You and the entire nurses’ station team answer phones, manage prescriptions, speak with doctors, and handle emergencies day and night with compassion and professionalism. Your work is not only hard but also deeply meaningful. You are called to this work, and it shows in the way you care for your patients. Transportation Kevin, as the driver, you are truly a servant leader—always willing to go the extra mile, literally and figuratively. You transport patients with kindness, responsibility, and understanding, always making them feel valued and cared for. Your thoughtful and organized approach reflects the planning and effort you put into your work, and it does not go unnoticed. Physical Therapy Heather, Tonia, Blaine, and Om—you make a wonderful team. Always watchful, professional, friendly, and caring, you build patients’ confidence in themselves and help them regain the skills and strength they need to be self-sufficient. You guide them toward independence and the ability to live life fully, whether at home or within the facility.Hair Care Michelle, thank you for making the women at Woodlands Place—including my mom and sister—feel beautiful every Thursday with shampoo, haircuts, and styling. Every woman wants to feel pretty, and you give them that joy. You truly make a difference. Business Office (Medicare/Medicaid Support) Earn, Kim Morgan, and Karen Davis, thank you for working diligently to provide helpful information and to accommodate the needs of families. You handle important details around Medicare, Medicaid, and release days with efficiency and compassion, which eases a great deal of stress for everyone involved. To the Entire Woodlands Team You all understand what it means to work as a team. In many cases, patients are here for end-of-life care, and in others, they are beginning a new chapter through physical therapy. In every circumstance, you provide respect, recognition, encouragement, and the care needed to help patients live their lives to the fullest. I am deeply grateful for the excellent care and compassion you have shown my mother and sister throughout these many months. Hats off to the administration for hiring such extraordinary people—because it all starts at the top. To those whose names I may have missed, please know this: you are seen, you are appreciated, and you have made a lasting impact on our lives. Thank you. With sincere...

My 85-year-old mother suffered from dementia and was recovering from a broken hip. She was mostly nonverbal. I was her primary caregiver. Since she required 24/7 care, we made the decision to move her to the Woodlands for a few days for respite care so that we could catch up on our sleep. My husband and I had been taking turns staying up with her at night. She has sundowners and is often awake all night long. Before we moved her to the woodlands she was able to feed herself and was making progress like getting out of bed on her own and standing up from a seated position. After she checked in at the woodlands, I visited her three times a day over the next few days. What I saw was appalling. The common areas were very pretty but the rooms were filthy. The staff did not feed her properly. The first night after dinner, I found her covered in spaghetti, her nightgown soiled and stained, and food in the bed sheets. I cleaned her up as best I could. I had brought her a clean nightgown and her brand new bathrobe that she had gotten for her birthday. I asked the staff if they would please change her and they said they would. I came the next morning and found her still sitting in the dirty nightgown. The bathrobe had been stolen. No one could tell me what happened to it. The staff didn't check to see if she had swallowed her food, so I would have to dig it out of her cheeks before I could brush her teeth. My mom didn't like the diaper they put her in so she would pick at it. Because her room wasn't cleaned, there were bits of it all over the floor for days and they finally just took it off of her and left her lying in the bed without a blanket on with her privates exposed for anyone to see. The staff would not give me a clear answer on what medications they were giving her. I think they were just keeping her sedated. I was concerned that with her sleeping so much she was not going to eat or drink. My mom had a catheter and I noticed her urine was very dark. When I asked the staff about it they admitted that she hadn't been drinking anything. Anytime I would ask about how much food she was eating they would give me an attitude and say things like "all she does is spit it out." My mom finally stopped eating and drinking altogether. She was declining before my very eyes. I called my siblings together and we made the decision to take my mom home where she passed away that day. I'm fully convinced my mom would still be alive if she hadn't stayed at The Woodlands. She couldn't tell me what was happening to her, but I could see fear and despair...

⭐️⭐️⭐️⭐️⭐️ My grandmother recently stayed at Woodlands Rehabilitation Center following her hip replacement surgery, and the care she received was absolutely outstanding. From the moment she arrived, the staff made her feel welcomed, comfortable, and truly cared for.

The nursing team was attentive and compassionate, always checking in to ensure her pain was managed and her needs were met. The physical and occupational therapists were phenomenal—patient, encouraging, and dedicated to helping her regain her strength and mobility. They made her therapy sessions enjoyable and celebrated every milestone with her.

The facility itself was clean, well-maintained, and had a warm, inviting atmosphere. Communication with our family was excellent—we always knew how she was progressing and what the next steps were.

Thanks to the exceptional team at Woodlands, my grandmother was able to return home feeling confident, strong, and supported. We are so grateful for the care and kindness she received. Highly recommend to anyone in need of...