Just before crossing the Canadian border into Vermont in January, I got a flat tire and barely made it to the duty free shop parking lot. Luckily AAA is affiliated with CAA and got a tech to come out to swap it out for the puny spare. Trying to find one replacement tire was not easy around Derby as I called several shops including Walmart - at least 2 of them suggested I call Vianor. Bernie answered the phone and while it was busy, he said he'd call back after checking the inventory. Indeed, he followed-up shortly that morning and suggested one tire that they had in stock that is the closest match, but not the same as the other 3 on my car. I agreed with his suggestion, but the only problem was, they were booked solid and there were no openings until late afternoon, about 6 hours that I'd have to wait. Oh well, right? Bernie reached out within 2 hours later that he had a cancellation and squeezed me in! They were friendly, fast and did a great job, along with terrific pricing. The replacement tire was an uncanningly good match. I was back on the road by lunchtime. Bernie and his crew...
   Read moreI wanted to compliment John, Bernie and Brent for the awesome customer service and value I received during my recent visit. While performing a VT state inspection, they found a serious safety issue with my inside tires (they had been cut down to the cords by something sharp). This defect was overlooked in the past, so I had been driving on these tires all year. Now, no one I know wants to buy 4 new tires when you didn't plan on it, but, no one i know wants to blow a tire on the interstate either. You don't usually get a second chance to be safe. My thanks to their technicians who take safety seriously. So, I got my new Goodyears and a sticker and couldn't be happier with my experience! Thanks to all and keep up...
   Read moreI’ve used a lot of tire stores over the past 30 years and Gills point S is my favorite. Over the last five years I had bought seven sets of tires, had shocks installed, control arms replaced, and numerous alignments And balancings done.The prices are fair, service excellent,, and they work har to get us appointments when we need it by a certain time. When they quote me a time they’ll have my car finished, they get it done on timeIf I’m looking for a certain tire and they don’t have it in stock they’ll find it for me. Bernie and Brent run a very nice...
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