Mattress Discounter — Local services in Des Moines

Customer service is and always has been great. The owner even delivered our king size mattress to us and helped us carry it up the stairs and into our room. With that being said, this is the third mattress we have bought from them. The 1st two mattresses we bought were amazing. The quality and durability was top notch. We had our bed for about 5 years (the other mattress I bought for my daughter) and decided we want a bigger bed so we went back and bought a king size & most expensive mattress they had on the floor. We spent 1400 on the mattress alone. Im very disappointed to say that its already sinking in on each side where we lay, leaving the middle a bit more raised. Cant flip it because its not that sort of mattress. We bought the mattress in December and its now August but noticed the Mattress sinking in probably a couple of months ago. I really do love this place but for the money we spent, I assumed the mattress would hold up better than it has. I give 4 stars because we have never had a problem prior to this and between our immediate family and my husbands side of the family we have purchased many of mattresses from here and have never had an issue. I really hoped our mattress would last us way longer but I'm afraid I will be mattress shopping again in the...

I have never been to the store but, I did see a truck delivering a mattress with "Mattress Discounter" stickers on the vehicle on 5/2/18. This particular vehicle was driving erratically and unsafely. Due to their lack of awareness of those around them I will never shop here. Your drivers should know they are representing the company when they are delivering or driving in general. Running red lights, switching lanes sporadically, and pulling out in front of people dangerous. You could have a large law suit on your hands if they continue to drive like this and get in a wreck. Please inform your employees on the rules of the road if you are going to provide...

Amazing couple helped me out so much, super courteous & kind. Being young I’m slowly working on my credit and expected to be saving for the bed I wanted but they were able to set me up in a great quality mattress, beautiful headboard/frame & very nice protector for a really great price and even gave me a beautiful set of sheets! They went above and beyond to talk me through everything from the application, the deals, the quality difference (which you can feel for yourself). They even provide delivery to you in a matter of days!! Their deals and customer service are unmatched. I will defiantly be returning & sending my...