Chaparral Ford Inc Service — Local services in Devine

If you want an honest opinion and great service and friendly and helpful people, Chaparral Ford is your number 1 go to! I am not from this area, and was a bit concerned about bringing my car in and running up a big bill. The pricing was reasonable and … if you get Prince, the young man who helped me, you are the lucky one. He was kind, knowledgeable, proficient, and honest. In addition, I left my backpack and the young lady at the desk called me back to the dealership immediately. Usually, things like this aren’t even noticed til closing time. Another reason to go to Chaparral Ford. I suspect everyone who works there has these same work ethics and are so friendly and thoughtful. This sort of thing comes from the top down. It was a pleasure doing...

On 5/28 we were in serious truck trouble and we limped on into Chaparral Ford in Devine Tx. Justin Dickey and his staff were the most helpful. He got one of his technicians to diagnose the problem and got it fixed. We were back on the road in about an hour. Being from Houston, based on expierence we would have to leave the truck, probably a minimum of 3 days just to get a diagnostic test done. We had no appointment, so our expectations weren't very high. To our surprise, Justin and his staff had us fixed and back on the road in about an hour. Perhaps, it was the small town atmosphere and service that made the difference, I don't know. But, for us on that day, it was conforting to know and see that it was the difference....

I have been going to Chaparral Ford more years than I can mention. 1986 I think. The trust is huge for me. Every purchase has been as expected we all get what we want and need. Service is always done without question. Nothing missed. Today finding anyone who does a job well and with a smile is difficult. Don Dunford ensures the Chaparral Ford company is Honest and true to their customers. I wouldn't go anywhere else. With all I have received in quality service and quality products they get my Loyalty! I highly recommend Chaparral. Don, Zachary and Zane and the rest of the Chaparral family truly care about us all. Thanks for keeping me happy in all my Fords over so many years. Keeping us safe ! Debra Lee...