Would give 0 if I could. Started out great, was told total was $108, and that I could put $50 down and then pay the rest the day before or the day of receiving the bounce house, went up there to pay the remaining balance and then got told I owed $108 because the first $50 was a deposit, I was visibly upset, not because the first $50 was only a deposit, but because the communication skills were very low and I was also told I can get my deposit the day that it is picked up. It was picked up on a Monday in the morning, I went closer to closing time, but not at closing time, to get my deposit and was turned away because it had not been “inspected yet” which tells me they had all day to do an inspection and failed to do so, and no other bounce houses were being inspected at the time. The next day I went to the location to get my deposit, and was told I needed my yellow receipt to get my deposit. When asked why they need my copy, they claim it was for tax purposes, however, they have an EXACT copy of the receipt I had. And I would have had no problem giving them my copy, however it was accidentally thrown out by someone else when our car got cleaned. Upon reading previous reviews, I see that there is NO REASON why a deposit should not be refunded. While my wife and I were inside, an employee proceeded to go outside and take pictures of our vehicle with 2 minors inside of it and nearly all, if not all of the other employees came inside and were not behind the desk, but instead, crowding behind my wife and I while we were having a conversation with the people behind the desk. The entire situation got very heated and upon leaving, the employees that work there were laughing and mocking my wife. None of this would have happened if we had received our deposit back like we were told we were supposed to. After reading other reviews, I’m starting to see a trend in this being a normal thing for them. Seems like a lot of the good reviews are from people they know or from accounts they made up to make good reviews to offset the bad reviews that...
Read moreThis place and the people that run it are the most unprofessional people I have ever met. They lie and cheat you out of your hard earned money. We had rented a blowup water slide, and we did not feel that it was safe for our kids. We called them and tried to get another one, but they said that they didnt have anything else so we asked them to come and get it. They said that they would refund our money since we had only had it for about an hour and a half. Which for most of that time period we had to fill up the pool at the end of the slide. So the kids played on it maybe 30 mins. Anyway we were told that we would have to come to the office to pick up the money. When we got there one of the employees came up to my friend and ask her to see the receipt. She pulled it out of her back pocket and he just yanked it out of her hands. He refused to give it back and when she reached for it he acted like he was going to hit her and accused her of trying to take money out of his front shirt pocket. We asked and asked him for the receipt again refused. So we had to call the cops to get it back. When we did get it back there was a scribbled note on there saying no refund. These people are so crooked. I have been looking at a lot of reviews on this place since it happened and there are so many saying the same thing. Also we found out that they are not insured and do not have the slides and moonwalks inspected which is required by law. I am so angry about all of this and how they...
Read moreWas scammed out of $350 for an alignment and tire balance. Dropped my truck off and waited inside at 10:00 am Friday and truck was finished by 1:00 pm. They didn’t tell me anything about any issues the 3 hours I was there. They said they would send me my alignment paperwork in a email. Started to drive it home and my truck was shaking violently. I took it back up there and told them. They tried to say my truck was modified with a lift and other things. The only thing changed on the truck is wheels and tires. It is fully stock. I asked them to fix the alignment and show me what they did when I arrived vs after they touched it. They refused to show me and said there is nothing else they can do. No refund or even partial refund was given and I climbed under the truck and it looks like that didn’t touch a single thing to fix the alignment. The lug nuts were all stripped on my tires and I know they were not stripped prior to letting them touch it. I guess they didn’t realize we have car mechanic experience so we know what to look for. Stay away from this place because they will scam you and not...
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