In Bloom Weddings and Events — Local services in Dover

Lost my mother’s wedding dress material!

I was really excited to work with In Bloom for my wedding but then as we progressed with planning it got worse and worse. I was promised a mock-up session in March to go over what I wanted and Kaitlyn never reached out to me. Finally after a month of waiting and watching Kaitlyn post renovating her house on her business Instagram I had to reach out myself for the appointment in April (married in May). Then the plan was to use my mothers wedding dress sleeve to wrap around my bouquet and my mom’s small bouquet. I have about 9 inches of material that was supposed to be used. When I got to my wedding venue an hour before my wedding there was a tiny amount of material around my mom’s bouquet and nothing on mine, nor was there the rest of my mom’s wedding dress which Kaitlyn guaranteed we would get back (it’s an heirloom!)!!! I ended up calling and texting without respond so one of my wedding guests actually took the small piece and added it to my bouquet. Finally In Bloom said they were coming back to add material to my bouquet, however they took the existing piece cut it in two and added on to each bouquet. They never gave the full wedding dress sleeve back and when I emailed about it I was told “it was dropped off at the venue” and when I asked who it was given to I got no response back. It had a petal appliqué on it so it was very distinctive. I also specially told Kaitlyn NOT to use any mums in my floral arrangements as I hated them and she promised me none would be used, she even wrote it on my proposal to not use them….many mums were used. Lastly, we were told that someone would be on site to give out the boutonnières so they would not be mixed up however no staff members were there and the boutonnières were not labeled so no one knew who was supposed to get what.

I mostly am upset about In Bloom losing my mother’s wedding dress sleeve and my mom is devastated that she doesn’t have it anymore and In Bloom simply ignored me. Unprofessional and would NEVER use again. I’m heartbroken because they were my “dream florist” and Kaitlyn even knew that… would...

So grateful to In Bloom for doing the flowers for my wedding! The main reason I chose them is because of past experience. When my sister passed away, everyone in the area who knew who she was knew that her favorite color was orange. Without even knowing if my family would contact them or not for funeral flowers, they ordered orange flowers, just in case. We did end up using In Bloom for my sister's services and it was made a lot easier that they already had ordered the orange flowers. We were so grateful.

And they proved themselves again to be a wonderful organization when I used them for my wedding! They really listened to what my vision was and made it come true! I wanted something simple, and didn't want to spend a crazy amount of money on flowers, so I told them I just wanted them to do the bride's bouquet and then have 20 individual tiger lily stems for me to pick up (I grouped the tiger lilies into the bridesmaids bouquets myself to save some money). I very much appreciate them being flexible with this, and not pushing any extra services on me. And the flowers came out beautiful! I absolutely recommend this organization, they really care about what they do and are so...

I can't say enough good things about Kaitlyn and In Bloom Weddings and Events! She was so wonderful to work with, and helped us navigate the world of wedding planning during COVID, which for us meant a year postponement with a new date and a new venue. She was super accommodating of those changes, as well as us having to change many of our florals from the first date to the second, as it was in a different season. She immediately picked up on our vision from the first phone call, and delivered such a beautiful display of florals and greenery! We did a pocket square of flowers for the groom instead of a traditional boutonniere (which turned out beautifully with his tux) mostly greenery and lots of candles for the reception and a gorgeous arrangement of pink florals for the bouquets. She also made a flower crown for me to wear to the farewell brunch, and it was absolutely perfect. We also hit some decision fatigue towards the end of wedding planning, and god bless her for being so patient and guiding us to the finish line! Highly recommend booking In Bloom for your wedding and future events, and thank you x100 to Kaitlyn for making our wedding...