TradePort — Local services in Dover

So, where do I start with this "gem" of a business? Clear sarcasm aside, after an issue with an Ebay order I had the misfortune of dealing with the "customer service department" for "TradeportUSA" which turned out to be one guy named "Pat". A quick call to the business "phone number" redirects you to an automated answering machine. The business's online presence attempts to paint an image of a professional organization with many staffers, but the truth is it's staffed by (you guessed it) just "Pat". Now onto my transaction: I purchased a watch from "Tradeport" on ebay from US to Canada (international shipping) and it started off great. I got a message saying it was shipped. Lo and behold two days later the watch shows as delivered and I dutifully opened a case on Paypal because the tracking info shows that it had been delivered to a domestic PA address. Upon contacting the seller (ahem Pat), I was told that I had opened the case prematurely, and the PA address was simply a dropoff point. No big deal. I would keep the case open until around the middle of October, since that's why Ebay/Paypal has this arbitration policy in the first place, so if the item does arrive I can close it and everyone can be on their merry way. Behold my surprise when Pat the "customer service department" writes back saying that since I had opened the case, he was calling the shipper and telling them not to ship unless if I closed the case. Huh? Now why would that be? This is not the first time I've been either a buyer or seller on Ebay. As long as a Paypal case is not escalated, the buyer can choose to wait for the item to arrive and then close it. But I suspect "Pat" knows that were I to close the case, I would have zero recourse because Paypal's policy is that once you close a dispute you can no longer reopen it. I got another message from "pat" saying that Ebay holds the funds if I open a dispute. Uh, yes, but Ebay holds the funds anyways until the item shows as successfully delivered to destination. So why would an honest seller have reservations about a buyer wanting to confirm that they actually receive the item instead of making up some bs excuse about Ebay holding the funds? The Ebay system is designed so that in the case of the buyer claiming not to have received the item trying to score a freebie, the seller can just upload tracking information and the truth would be beyond dispute. Major red flags at this point. I decide to do some research on this seller. Turns out this guy has a history of some very dodgy sales, as well as snide condescending responses on people who offer realistic reviews of his questionable trade practices. Conclusion? Stay away from this sham of an organization, the online presence is designed to make you think they had a shred of legitimacy but you try to call the number and their 'customer service department' and all you get is an automated messaging service which is no doubt full of messages already from other dissatisfied customers. I'm sure "Pat" has a snide reply ready too responding to this review. It's his particular version of "customer service". Oh and "Pat"? A "customer service department' implies you have more than 1 employee, usually. What a pretentious sham of a 'business'. I've included a screenshot too, "Pat", in case you try to weasel out of this one by again blaming your customer ;) Edit 1: Glassdoor shows this "company" as having 4 former employees, all circa 2019. Guess it really is just a one man show, "customer service department" that's rich! With Pat holding down the 'customer service' front, it's no surprise this business has...

I ordered a beater for a mixer for my daughter’s birthday. She used it once and the rubber separated from the beater. When I asked for a replacement, I was told it was past their 30 day return period. I explained it was a gift and had just been given to my daughter so we just found out it was defective and I asked them to reconsider. They would not budge. Most companies would make an exception seeing that the product was defective and that it had just been given for a gift. Good companies work with their customers to ensure good customer service and strive to offer quality products. The person I dealt was not professional and was actually rude. I would NEVER order from them or recommend them to any...

If you need to upgrade a TV, check here first. The rotation of TV's available is always changing, but there are a lot of choices. I spent under $200 for a 58" Samsung. It's worth the visit. I always end up picking out other neat things. Found gaming headsets for my kids, and some velvet ice packs for when they're sick. Also, computer monitors! I couldn't possibly justify buying it - but as of this post- there's an Asus Proart for a 1/4 of the price. I could see a local photographer upgrading for their business... if they know to look here!

It was very busy, still, Hunter walked me through TV specs & patiently answered all of...