Has really gone down since I started coming here in â22. As I write this it is 3:22 pm and I was promised a 3:15 pm appt for a pedicure. As I still wait, a man walked in with no appointment (he said as much) and it currently getting a pedicure done. This will be my last time coming here. The previous time, the women were incredibly cold and when I pulled out my loyalty card acted surprised and thatâs when they tried to be nice but it was too late. Save your money and go elsewhere donât wait until itâs you they end up treating wrong.
Response to Owner Reply: What occurred is laid out plainly in my original review so any confusion is on you. A non-appointment man was serviced before myself with no real reason given, defeating the entire purpose of a reservation/appointment. I will not be calling the storefront because I will not be returning, what is done is done. Youâll continue to have clients, I just wonât be part of that group again and that is perfectly...
   Read moreI have given this place a few tries. They are on the pricey side but the space is clean, and the staff is friendly and it is easy to get an appointment.
The reason I am giving a 3 star review is that each time I have gone my almost 40 dollar gel manicure chips within the first week. I'm sure they would fix it if I went back but this problem shouldn't be happening in the first place. I will now start to look for a new nail place.
Side note: They occasionally have a gentleman that offers back rubs for an extra charge and he...
   Read moreTwice my mother was there. One to get a manicure and a pedicure. First time they only did the pedicure and told her that NEXT time they would do both. Not doing what she asked for because apparently they were too busy. The second time she asked to have the french manicure and they only did the basic nail painting and that Next time they would do the french style. Apparently they only do what they want and not what the...
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