Check in seemed easy. But I had never rented a storage unit before. Showed up and our unit was not in their main storage area and the email instructions were not accurate for our unit number. Called their support line 3 times from 6:30 pm - 8 pm and they could not help me find it. One lady apologized on the phone for not being more help. Last lady on the phone said it had to wait for the next day. So, we drove our 2 cars back home with all our stuff. I got a text from the manager the next day and was able to get in. I like the lock they provide, for a fee, a lot. Just update email instructions for the few units on the side of property so people can find it easier, and it would improve...
Read moreGood units, easy access. Door can be tricky to latch but once you know you know. We were recommended by friends who've used these units for years now
Update: we had the unit for almost a year I believe, didn't have any problems other than that pesky latch haha We did notice when we started moving stuff out the past week that it looks like some things got water on them during that huge rainfail STL had, friend mentioned they had a leaky roof in their unit at one point and it sounded like the one we used might have also, but nothing was beyond repair, just traces of mold and water damage on some wood laying around in our unit and a few boxes. If we need a unit again we'll probably return...
Read moreIf your in need of a storage unit in the dupo or surrounding area I highly recommend going to dupo self storage on falling springs road it is now gated so you don’t have to worry about just anyone being able to drive through the facility and helping themselves to other peoples belongings they have 24/7 surveillance and everyone who has a unit their has their own code so they know who is coming and going its a 100% improvement to what it used to be and the lady who has kept in contact with me throughout the whole process of renting a unit is very nice and very helpful thank you guys for making the much needed improvements and for making it a much safer place to store...
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