Rainbow Sales & Service — Local services in Durant

I was promised an air purifier for a referral. I was told I qualified before the sales rep (Olivia) left. When I asked about it, she kept moving the goal posts. All of a sudden the qualifications changed or she didn't initially disclose that. They make you post a picture holding the air purifier you earned on Facebook. Then, they rip it from your hands. I took down my post because why would I refer people to a place or person who does bad business? The person who referred me also said she hasn't got her prize for her referrals either.

Their vacuum looked amazing. I wanted one so bad. I wanted to buy one but couldn't. The demonstration was great. But after reading other reviews, I'm glad I didn't buy one. Read reviews and ask questions about repairs, warranty, and returns. Make sure to read all the fine print before you sign anything! Based on my experience and some of the ones i read about, if they can get one over on...

I like the vacuum but I'm a little mad and upset with rainbow I was told about the program and they don't try to help you with it at all and on the other hand I have called the rainbow office in Norman trying to get a shampooer and it has been almost 3 months now and still don't have one I keep asking my sell person that sold me the vacuum cleaner and I just get the run a round they need to learn customer service before selling and not tell people bout the program if they don't want too help them out I know a friend that has the same problem with the same seller that's right that's a form of steeling from people wish I would have never bought the vacuum cleaner not happy with the rainbow people at all right now so be careful if they tell you bout a program that you can get it free because it's a lie I found out the hard way and now I'm stuck with a payment every month...

These people are great. I called them because I needed replacement wheels for our Rainbow we bought in Wyoming in 1998. 26 yrs old never any problems and it never smelled very helpful and sent the wheels to Ftw, Tx. Our seals were bad so after Christmas 2024 I called them again about seals and said fine BUT they also would buy ours if we purchased a new one. We packed it up hose and all our attachments and drove to Durant. They gave us a great trade in for a new one and couldn’t be happier. Great people that sell the absolutely BEST VACUUM there is. Rainbow is incredible. If we’re ever back in Durant we’ll stop in just to have coffee with...