Chavis Automotive Repair — Local services in Durham

I and my husband took our car to this shop to get the clutch repaired.We were told to drop it outside of the gates at the shop and somebody would get it in the morning. We were also told that it was going to cost $125 which is cheap. Then we get a call back saying something else needs to be fixed in order to drive it the cost was $75 more. We said that is fine and agreed to it. We get to the shop 4 days later to pick up the car with $125 cause we made arrangements to pay the rest the next time I got paid. When we got there to pick the car up it was $155 more than the orignal cost. So we said ok that is fine but we do not have that right now. When I got paid we went to pick up my husband and my car, there was a big dent on the side with scratches on top of the dent. A banana pill in the front seat of the car and my breaks are squicking. We call the company to get our money back and told them what happen, they are refusing to pay us our money back and insisting that it is not there fault. They blamed it on the gentleman who referred us to him. I called the gentleman who referred us to them and he is blaming the mechanic. This is so unprefessional and ridiculous because I do not have a lot of money to just spend like that. I make $8 and hour at a hotel and get paid every two weeks. I want this business on the news and everywhere. I paid them to fix my car and instead they destroyed the car even more than before. Please no matter how cheap they are do not take them your car again or go through a the gentleman named sunny who owns, carolina pre owned in durham nc. He is the one who...

If I could give these guys 10 stars, I would. Without hesitation. My engine started running rough as I was cruising down 147 through downtown Durham. They happened to be one of the closest shops and, just by luck, were still open at 6PM on a Friday evening. Jerome did a quick triage over the phone and had me limp the car to his shop (a bit hidden, but don't let the access road deter you!) When I got there it took Jerome less than 5 minutes to diagnose the cause of all my troubles as a bad spark plug and coil which caused my #1 cylinder to miss. He sent his colleague, Mike, to take us to the nearby AutoZone to pick up the parts and run by the ATM. (Thank you for the gratis taxi service!!) Before we'd gotten back, Jerome had the old sparks out (all four were in HORRIBLE shape!) and had checked a few other things. Turns out I was low on oil too. Yeah, of course he fixed that for me too and he remembered to reset the check-engine light as well: Attention to detail! He had us out of there within 1/2 hour including the quick shopping trip and I made it home only 5 minutes late for my 7pm meeting. Outstanding, Jerome Chavis and Mike!! You're...

I am beyond grateful for Mr. Chavis! As a female, I had experienced being screwed over in the past by mechanics which prompted me to want to learn about my car and how it works. Being relatively new to Durham, ive been going to name brand mechanic after name brand mechanic trying to get answers and get my car fixed. While their customer service was average to great, they all told me varying things that didn’t always align with each other with wayyyy too pricey bills. Bills so high I almost did the work myself. As a student I just couldn’t pay that. Mr. Chavis was straight up, straight forward and what he said made sense with the independent research I’ve done on my own. Very reasonably priced, reasonable amount of time, and has definitely made a returning customer out of me! My car feels...