DN Printer Solutions LLC — Local services in East Cocalico Township

I recently purchased a used printer from this company, and I must say that I am incredibly impressed with the level of service and support I received throughout the entire process. From the moment I made the purchase, it was clear that this company values customer satisfaction above all else.

When the printer arrived, I noticed an unfamiliar noise during printing. However, despite this issue, the printer's exterior appeared brand new. I immediately reached out to Aleksandra in their customer support department, and without hesitation, she arranged for a replacement printer to be shipped to me. To my surprise, the replacement arrived at my doorstep within just two days! The speed and efficiency of their response were truly commendable.

As I started using the newly replaced printer, I discovered that it did not have automatic duplex printing capabilities, which was an essential feature for my needs. I reached out to Aleksandra once again, and she promptly explained that the printer I had selected did not possess this functionality. However, she presented me with an excellent solution: for a minimal price difference, she offered to send me another replacement printer with auto duplex capabilities. Furthermore, she even provided a return authorization label for FedEx to pick up the printer from my office, making the entire process incredibly convenient.

I cannot emphasize enough the dedication this company puts into ensuring customer satisfaction. Their level of effort and commitment stands out in an era where such attention to detail is rare. Aleksandra, in particular, has been an absolute pleasure to work with. Her professionalism, respect, and constant communication with her supervisors have made our business experience truly pleasant.

Based on the outstanding service I have received, I will undoubtedly continue to do business with this company. The seamless customer experience, coupled with the exceptional support provided by Aleksandra, has solidified my trust and confidence in their services.

If you're looking for a company that goes above and beyond to ensure customer satisfaction, I highly recommend giving them a try. You won't be disappointed!

Thank you once again to the entire team for making my purchase experience an...

Great customer service!

I purchased a refurbished laptop through Amazon, and it was shipped directly from DN Printer Solutions. Unfortunately, it had a loose part inside (it rattled) and I didn't even bother to power it up.

I called. The CSR was courteous and professional. She was focused on "making it right" without making me jump through hoops. She arranged - at no cost to me - to deliver a replacement and return the defective laptop.

It's only been two days, so I cannot comment on the product itself. Its appearance was fine. It powered up and installed Windows. It connected wirelessly to my router. I added new software. It meets expectations so far.

Bottom line: NO complaints about the product, and PRAISE for their...

I purchased a Mac computer from DN Printer solutions and it worked flawlessly until I did an update from Apple. Apparently there was an issue with the update that was no fault of DN Printers however I reached out to see if they could help and they went above and beyond to help me correct the update issue. They went out of their way to ensure that the issue was resolved. They immediately shipped out a flash drive with the operating system loaded on it and problem solved! You can certainly buy with confidence from these guys…they make sure you’re happy even after the sale. They’ve earned a...