Soft Touch Wash & Lube Center — Local services in East Orange

Went here yesterday for an oil change and they offered a free car wash, only to find out it was just the exterior and done poorly at that. The rims were still filthy, like they didn’t even try, probably because it was “free.” I paid $93, for oil change and for that price, the service should’ve been much better. Y’all are running a business, and if you’re going to offer something as a perk, at least do it right. Zap Lube offers a free car wash too, and they actually clean the whole car and do a good job, wish I had just gone there instead. Someone recommended this place to me, but my experience was far from great. I’ll definitely be posting photos of the rims, and I won’t be coming back. You’ve...

I've been going here for years and the older man with white hair that does the oil changes is great. The oil change comes with a free outside car wash and that is the issue now. Ive paid over a $100 for a synthetic oil change and now new management doesn't consider tires to be part of the outside. They've always wet and quick brushed my tires and send me through the tunnel. Now they don't even touch the tires so you come out with a clean car and dirty wheels....

Don’t even bother , I paid for the deluxe car wash and I barely even got a vacuum soap all over the car and they are using warm water so the water is freezing on the cars I had to wipe down the car after them because they did not wipe the front and the back of the car off only the doors and the windows don’t even bother go to another car wash waste of money their...