The lady they have at the front desk is so u unprofessional. She picks and choose when she wants to be polite. Sits on the phone and ignores people in the front They treat people that dont speak english very different. If you have been here for a long time they don't want to fix anything in your apartment. They just automatically tell you to move to a newer one which is over $400 more of rent. My mother had her bathroom full of mold for years after she had told them plenty of times to fix it they just kept coming to paint over the bathtub and walls and the mold just kept growing over it. I had to go in the office pissed and let them know its not right theres young kids living in there with mold then they finally fixed it months later only to do a terrible job everything started breaking down a week later. This place is...
Read moreThis has been the worse place I ever lived. The apartments are very small the 3 bedrooms are not a true 3 bedroom it’s more like a 2 bedroom with a den. The buildings are very old and every now in then you will see roaches which they lied and said that this place never had a roach problem. Also it’s no central air in these apartments and the rooms get very very hot. They supply wall air conditioners and you’re not allowed to put a window air conditioner in the window you will have to purchase a portable air conditioner at your own expense or just be hot. They don’t like kids it’s always complaints about the kids playing outside they do have a play area for the kids but with the complaints this place doesn’t seem to be very kid friendly. As far as the area it very nice and quiet...
Read moreI love living at Windsor Castle Apartments! It feels safe, nice and quiet. Kelli is actually the best! She is super understanding and helpful. I lost a shirt in laundry and she went so far as to look back at cameras, recognized who accidentally took it, and got it back to me within 2 days! Any problems I have are addressed in a timely manner. Maintenance workers are nice as well and are on call 24/7 for emergencies and come quickly, usually within 30 minutes. Laundry, fitness center, and complex in general are always clean and grass is well maintained. Can’t say enough good things about the...
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