On Point PC Repair LLC - High-end Computers - Mac - Websites - Micro Soldering — Local services in Eastlake

Rob was great!

I have a PC that I built myself, which I use for day trading. Rob couldn't believe I wasn't a gamer... lol. My PC would freeze occasionally. About 2 -3 weeks before I brought my PC in, I had a phone consultation with Rob. That went well, and when I was ready, I brought my PC in.

There was a 2-day turnaround for my PC repair. I had issues with a PCI port and RAM. He ran all the necessary tests on my PC and kept me informed on all details every step of the way. I was notified as soon as the ordered replacement parts were available and installed. My main issue was using 4 sticks of RAM and a malfunctioning GPU riser cable. I am now using two sticks of RAM, and Rob replaced the riser cable, which fixed all my hardware errors.

Rob cleaned my PC, tightened connections and screws, updated firmware and BIOS and gave my PC back without damaging anything. It's hard to trust your PC build to anyone, but Rob treated everything with care. So far, it's been 4 days and not one issue. Rob is a professional! If I ever need to return or recommend a PC repair, I will return to or recommend Rob.

3 month update: Still no issues. I'm mad I didn't come...

I HIGHLY RECOMMEND THIS BUSINESS. The price for the service was less than half of what another business had quoted. One of the hinges on my personal laptop was damaged the week school was starting. I couldn’t open or close it with ease and each attempt had potential to damage the screen which somehow was still working! As a kindergarten teacher, I needed my laptop to work at home to prepare for my students. I was desperate to get my computer fixed and Rob was amazing! He came up with several options for me and after considering the suggestions, we agreed ordering a new front cover with all parts/screws would be best to get the hinge replaced and laptop back in working condition. Rob taped my laptop together for me to use at home for my school work while we waited for the part to arrive. I used it as a desktop at home until parts came in. Rob called me and set up an appointment to get it fixed and it was finished in less than an hour and a half! I am so grateful to have stumbled across this business and will not hesitate to return if I have future computer issues. Rob is super knowledgeable and great...

I highly recommend On Point PC Repair LLC for hardware issues and data recovery. My laptop needed some new parts because of a broken hinge, and I also had an older laptop that needed data recovery due to a dying fan. Rob, the owner, is wonderful. He works quickly and explains everything that he’s doing in detail, keeping you posted at every step. He noticed that the PC that needed repair was running slow (it was unbearably slow) and suggested I replace the HDD with an SSD. It made a huge difference in the way that it now runs. As far a data recovery goes, the external hard drive that I wanted files moved to was on its last leg and had important photo files that I didn’t want to lose. Long story short, Rob recovered files that others would have considered non-recoverable. Whenever you have a computer issue, skip the big box stores and head to On Point PC Repair. You will receive great personalized service for a fair price from a very talented and honest individual. In addition to the services I mentioned above, Rob also builds systems and websites. You can’t go wrong with On...