JPS Granite LLC — Local services in Edgewood

I liked the price I was given compared to a competitor unfortunately the customer service left much to be desired. I requested a breakdown of the cost, written estimate. I was offended when I was answered in this manner, "Like I said, $250" I believe the gentleman I was dealing with could have treated me more like an adult in that situation. Even though I had to incur a slightly higher cost, I couldn't spend my money with a company that would make me feel disrespected. The actual text is below

Ok. Thank you

What would be the charge for the beveled edge?

like i said...

They had a decent granite selection outside, however, we were never greeted when we arrived, and there was never anyone in the office. We saw someone in the shop, but he was on the phone and the other employees helping customers smiled and walked right past us. Not even a little bit of acknowledgment. Not impressed with this location, will try another location and see if it’s...

Great service. Worked with Lee, he explained our options, walked us through the yard and helped us make a decision. No high pressure sales and didn't try to upsell us. Quickly set up template and installation. Small issue during install was fixed the next business day. Interacted with 5 individuals with JPS they were all knowledgable, thorough and...