THE BEST! Our new Samsung OLED set arrived with sound/volume issues (periodic volume blaring). Samsung sent R&S to the rescue. Ron arrived with a new Motherboard and Wi-Fi receiver - quick replacements of boards, sound issue resolved! Friendly, savvy, professional, and prompt with a can-do attitude and amazing insights about TVs, set-up, app contents and access. Bonus points for being extremely dog-friendly! THE BEST!...
Read moreRon was very prompt to get in touch and set great expectations on what was to happen with getting our TV fixed. He was quick to fix it and had it working in less than an hour! He also was very accommodating when we asked him to put on shoe covers as our little one has started rolling and crawling around, which was very kind and appreciated it! Thank you so...
Read moreOnce I notified Samsung of an issue with our TV, Ron reached out quickly to help work through the issue and order a replacement part. Today, as he replaced bits inside the TV, his experience and expertise made the process as smooth as television surgery can be.
This is who you call if you have a problem. Bravo Zulu, Ron....
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