IronGrind True Fitness 24/7 — Local services in El Paso

At first, I thought Iron Grind was a good gym, but man was I wrong. I've been a member for 5 days so far after signing up with Luis at the front desk and I was under the impression that I did not have a contract, I was on a month to month basis and I could cancel any time I wanted as long as I let the gym know 30 days in advance. Cool, everything was set and I had my gym membership. I was not fully comfortable in the gym since it was smaller with older looking equipment and there was only one cleaning station with towels and spray bottles, which was highly inconvenient, especially at a place where so many germs are present. I ended up finding a much better deal for a bigger gym with much newer equipment and more ammenities for a better monthly price, so I decided I would cancel my membership at IronGrind since I didn't have any contract. I tried to go in person and the same person who signed me up, Luis, happened to be working at the front desk again. I let him know that I wanted to cancel out my membership and he didn't even ask any questions or anything and just stated he was not the manager and couldn't cancel out my membership at all, he let me know I would need to send an email to the email on my membership app providing account information to easily look up my account and it would be cancelled out by the manager in the morning. Fast forward to a little later, not even an hour after sending the cancellation email, and I received an email for a receipt from IronGrind, with a brand new charge for the monthly membership price and a comment stating it was a cancellation fee for no 30 days notice. Keep in mind this was just a receipt, no mention of a membership cancellation, no membership cancellation agreement document, or even a cancellation number was provided. I was never informed of a cancellation fee both when I signed up or when I went in person to try and cancel out. This is definitely some shady business practices and I am ready to dispute this with my bank and file a complaint with the BBB and any other avenues I can take to file a complaint against them. This is absolutely criminal and borderline theft since I was never informed of such a charge, I would highly advise against getting a membership here, you're much better off taking advantage of a Black Friday deal with Chuze Fitness or Gold's Gym with $1 down and lower monthly dues than IronGrind, not to mention more ammenities, more space, and friendlier staff. DO NOT give your money to IronGrind, it is NOT worth it and you can get a much more fulfilling and better...

Very small place Definitely old school weightlifting vibes, which also means no welcoming staff no tours of the place and no explanations to anything you just gotta ask around or find out. Compared to other gyms this will probably be one of the more cramped ones you will ever set foot in. I got a membership only because Golds was closing and I had to get another gym with a suana nearby my area. Unfortunately it’s this gym and I’m not too happy with what the place ended up being. I had heard so many good things about this gym but was ultimately let down. Needs new machines, more benches, cardio machines are wobbly and not sturdy at all, you can look into the guys restroom every time someone opens the door so you’d probably have to change in the stalls if you wanted actual privacy, the outdoor equipment is full of dust and dirt and not only that it’s completely useless during the winter as they have no forms of heater or any enclosure to keep you warm while you workout during the winter. As someone who enjoys working out after a long day of work this place will do nothing but let you down unless you like a grimy overpriced cramped spot then this is for you. Might consider updating this as the time goes by, but based off first impressions I wouldn’t recommend this spot unless you had to come here and there was no other option. Save your money there are much better gyms out here in El Paso Edit:10/17/25 After being a member for a couple months I can safely say unless you like a grimy cramped dirty gym this is not the place for you. The sauna is always down and broken or the employees simply don’t turn it on to save money. A huge portion of the gym was being worked on for almost a month leaving the rest of the gym cramped and with less machines. The towels to clean with are always dirty and you have to grab other people’s sweaty rags to clean your machines just because they like to keep the place understaffed and dirty. Really terrible experience, but the pushing straw was that they upgraded everyone’s memberships to 24/7 access to get more money out of everyone even if they were not gonna use the perk of 24/7. Management is a bunch of money hungry young guys. Truly terrible for the gym culture don’t come here unless it’s the closest thing possible or you’re sponsored by their brand. Seriously almost everyone that is a member is sponsored by their brand which means they’ll only look for instagram models and guys on juice to keep their gym...

If I’m paying a membership I am expecting to be able to use every service the gym offers. That includes good equipment and the steam room to actually be working and available which rarely does. Backyard equipment is not taken care off. Edit as of 03-25-2025 the gym has gotten better and gotten a few upgrades. Staff is better and they do maintain the gym clean. Steam room still does not work properly. Already broke for a week or so in march, heat is not consistent. The backyard got a big upgrade with some new equipment except they still gelding on to the old broken one. If you want to do cables you still need to go inside and get handles. Seats are still falling off. The gym can get clustered at times specially in the afternoon but most days there is plenty of space and weights available. Personal trainers do still take a lot of space like racking weights on machines they ain’t using for their clients even tho they are not using it at the moment or just talking or on their phones which is pretty much every pt now days. It’s an ok gym for the price, they haven’t raised it or put surprising fees like before. Update as of 05.22.2025 been in the steam room for 20 minutes and it’s not even hot, called an hour to make sure it was working, staff said it was. Stay away moving...