Super Sound - Car Audio — Local services in El Paso

I recommend you get a written agreement before leaving your vehicle for the price and work to be done. I was supposed to get a stereo installed, tint, and alarm. He told me he had everything to install except a module for alarm.

I picked up my vehicle with only a stereo installed and that job was done incorrectly and not as agreed upon. So no tint and no alarm after having vehicle for 5 hours. (Which I know he worked on another vehicle in between mine and another customer even though I was the first customer there)

Then he tried to charge me more than the agreed upon price which I had to argue. The guy is a good guy but lacks customer service and could of offered to make everything right on a return visit instead of trying to overcharge me from the original quote.

I will give him that install was pretty clean but should only take in an amount customers that he can handle and not try to rush because the job ends up poorly...

He charged me $525 for the most basic Viper Alarm system there is (3105V) This version is from Mexico. Meanwhile, (Fox Tinting & Audio) charged me $550 for a remote start Viper Alarm system and they delivered my truck to my house once they were done.

This guy since the beginning didnt explain to me the difference between a one way & two way Viper Alarm system. All he asked me if i wanted a basic alarm for $525 or the remote start for $690. Which the basic didnt come with the two way remote control like i thought they all did, which alerts u when someone bumps into ur car or tries opening it. 😏 So the next day, i asked him how much he would charge me for an upgrade for a remote start Alarm. He wanted to charge me the full amount of $690. And i asked him for a discount since i already payed him for the basic one to give me a little break and understand my situation. Nope he didn't care & wanted the full amount of $690 for the...

Went in for a diagnostic expressing my concern of maybe needing a new amplifier or sub since I thought my stuff needed to be changed, told me all I needed was a bit of rewiring and I was good to go! Could have up charge me, but was 100% honest. Awesome job getting my system back up for cheap and will definitely be my go to shop for any issues from now on. Don’t hesitate to come to this shop! They will take care...