Elkland Chevrolet — Local services in Elkland

I purchased a new vehicle from this dealership within the past two weeks. In the past 10 years I have purchased new Chevrolet vehicles from 4 different dealers in two different states.

First, I have become more and more impressed with the quality of Chevrolet products (note: I travel regularly and rent a lot of cars and can objectively compare quality/value from many manufacturers).

Second, the buying experience at Elkland Chevrolet has been the best not only among the Chevrolet dealers, but from all of my new vehicle purchases within the past 20 years.

As i live several hours away from the dealership most of my conversations and negotiations were by e-mail. My salesperson, Scott May, responded to me quickly and efficiently; his knowledge of the product along with providing quick decision making on pricing and trade value was key to putting a deal together.

On the day of delivery, the financial transaction couldn't have gone smoother. There was no late attempts to sell additional services, products, etc. unless i requested it - and even then it was usually provided with a good dose of common sense on why or why not to spend the money.

The new vehicle was prepared to my satisfaction and Scott went out of his way to do that. Knowing i was coming from a distance, he contacted me early on the day of delivery to warn me about poor weather and driving conditions near the dealership.

Whether you're near this dealership or checking out the inventory from afar (like i was), you will be treated fairly, with competence and courtesy - by everyone who...

Reply to Dealership Response: Thank you for the response, but the claim that the wheel bearing was worn is simply not true. It had been professionally replaced just two months prior, with receipts to prove it, and another certified inspection confirmed it was in proper condition. When this was presented, your staff became defensive and rude rather than acknowledging the mistake. Charging someone based on a false claim, especially after proof is shown, is not only unethical — it borders on fraudulent. This experience raises serious concerns about how your dealership treats customers, especially older women. You'll find yourself lucky if she doesn't file a complaint with the PA Attorney General’s Bureau of Consumer Protection and report it to PennDOT for misusing inspection authority. Tried to convince my MIL that she needed a new wheel barring/ hub assembly to pass inspection. All had been replaced 2 months prior by a reputable mechanic. When she showed proof of this the man became aggressive and accusatory. They charged her $30 and no inspection. The car passed the same day with no issues at another dealership. Seems like they like to scam...

I recently purchased a 2013 Corvette through Rob Davis and Tim Walters at Walters Elkland Chevrolet. I could not be happier with the customer service and ease of doing business. Rob Davis had great communication throughout the process of completing the paperwork and made every attempt to make things easy for me. Questions about the deal were answered quickly by email/text or phone. The car was delivered to my door (Tim took the time to wash the car just a few miles away) and made sure it looked amazing rolling off the trailer. As a member of the Syracuse Corvette Club, I'll gladly recommend other Corvette owners talk with Tim for future purchases. A week after the sale I saw a brochure from Chevy on the web that I really wanted, I emailed Tim and he happend to have a few in the showroom...he offered to fedex them out to me at no charge! Great way to followup after the sale with customer service that is...