United States Postal Service — Local services in Ellenboro

I'm incredibly disappointed with the service at our local USPS branch. For the past few years, I've experienced lost packages, delays, and consistently poor customer service. What's most frustrating is how the staff repeatedly redirect blame onto customers rather than taking any accountability for their mistakes. Instead of helping resolve issues, they deflect concerns and leave people feeling ignored.

If you've faced similar problems, I encourage you to report it directly to the USPS Office of Inspector General. Rather than just leaving reviews, visit hotlineform.uspsoig.gov to file an official complaint. This is the best way to ensure these issues are documented and taken seriously. Our community deserves better service, and taking this step can help...

I don’t know what needs to be said or done concerning a select one two of the girls who deliver, but I am so tired of having to go to post office every single time I get a package that is slightly bigger than our mailbox (especially right now, given we have so many due to Christmas). The girl Jennifer who delivers has no problem getting into the top part of our driveway to leave bigger packages at the car there and I very so much appreciate her willingness to do something so small but helpful, but it is a continuous issue with the other one to do so. I work all day and barely have time to make an extra stop during the work week, so to say this is an extreme inconvenience is an...

Peggy is absolutely awful very rude and hateful to costumers. We are new to the area freshly moved and they refused to deliver our mail after they had been delivering mail for an entire month. All of a sudden that changes? Peggy said her mail carrier was scared because our name was unfamiliar and she didn’t feel safe. It’s our Mail Drop it off we are white Christian Americans that pay for our packages to be delivered don’t withhold them because “you don’t know the name” when you had been delivering a month prior. Pathetic terrible post office. Peggy I truly do hope you learn how to treat customers with...