Bath Ace Hardware — Local services in Ely

I have been shopping at Bath Lumber for several years. I cannot think of any other place of business that I would recommend as highly. I live about an hour and a half away and they are the closest hardware store to me. I have called many times with a problem that I thought was going to be unsolvable for several days, only to find that Bath lumber had what I needed and went above and beyond to help me get it. Whether that meant waiting for me after closing, working through a product problem, or anything else, they have always been right there. The customer service is second to none, the employees are knowledgeable and helpful and they have a great selection of products for your everyday needs and a lot for the rare need. I could not recommend them any more highly. Great company! Great people! If you are in the general area and in need of this type of store,...

They deserve less than one star! I’ve done a lot of business with these guys in the past but , no more!!! I needed to get one LVL and I tried calling they seem to act like they were going to order it , they said they’d have Nikki call me back , no call back for two days , I called and ask if I could talk to her nope she’s on break nope she’s in a meeting nope, I will call you back! No call back, I wasted another bunch of time calling them only to get female answers it’s probably ordered! When will I get it? don’t know? Horrible way to treat a customer with that Cavalier attitude I will go out of town from now on!!! What’s Randy going on vacation you guys are totally screwed !!!!! no more business with bath Lumber! I am absolutely disgusted !!! That’s what you get when you have...

I love ACE Hardware! They always have exactly what I’m looking for, even if I’m fairly certain they don’t have it. We needed an air compressor for a slow leak in one of our tires on a road trip. We thought we were out of luck since they didn’t have in stock on the shelves, until the lady said she’d run upstairs to grab the box for the display model. We didn’t even have to ask before she suggested it and was off to retrieve the box. Such friendly and helpful service! We got exactly what we needed, and she even made sure we got a battery and charger since it’s Milwaukee brand, and all hardware companies make you buy that stuff separate. It was exactly what we needed, and now it will forever stay in our truck! Never had a bad experience at any ACE, and Bath ACE is...