FAIRCHANCE SHOP 'n SAVE — Local services in Fairchance

I have been shopping there for 20 years. I shop there basically to support the business in the neighborhood. I will admit that for the most part, the cashiers, meat and deli employees are polite and respectful. However, I recently had an issue with my “Perks” card, I wasn’t getting a receipt and did not know what my gas savings were. The cashier directed me to “the lady in the office”. I spoke to the lady in the office, She acted as if I was bothering her. She looked my card number up and told me my card did not exist. I said how can that be, I have been using this card for more than the past 5 years. Again she seemed a little irritated, not very polite, and not appreciative of me as a customer and did not want to pursue the issue any further. I told her she was not listening to me, I had this card and was using it for years. She looked at me in disgust, stated that her laptop died, and offered to give me a customer service number to call. I said thank you, just forget it. As much as I appreciate the other employees and the convenience of local shopping, I will take my business to Walnut Hill or Walmart delivery. I don’t like feeling...

I have to praise the employee Anita! (And the bakery). She, and the women in the bakery, bend over backwards to help you! Most of the time when I look online the store is supposed to have what I need. 99% of the time, this store does not have it. But this morning I needed something seasonal that, of course, the store did not have in stock. In a dilemma, Anita pointed me to the bakery girls, who, in the past have been excellent with their service! Bottom line...these women are doing a fantastic job and need to be commended! Thank you Anita...you made my...

There are very friendly and polite staff. The store seems to be kept very clean. Sometimes there's no disinfecting wipes for the carts. I like the bakery and the deli. Theres always fresh produce and many options to choose from. I like the pick 5 for 20$ deals as well... I wish they would start carrying bean dip lol and I wish the soda wasn't so high priced there and I wish they could fix what ever it is causing a stinky smell right before you walk into the store, it makes me gag sometimes when the smells strong, I have no idea wear it's...