BEWARE, they sub out to BA Nissan, did not fix my car!!
hit a curb pretty good in the winter. they previously did an entire sideswipe job on my car without issue. This time they took over 8 weeks, and all they gave me back my car with the bent wheels STILL ON IT. new ones in the box were never installed. they aligned it with bent wheels, and MISSED a bent wheel hub, that i later had to replace MYSELF. they they said they couldnt tell me how much it would be untill Allstate sent them the suppliment payment, SO they cooked the numbers and made their anount of parts and labor = allstates payment. there was $400 in labor that was for the same parts un 2 spots that they couldnt even explain. Then they blamed allstate. They also said they only relace the parts I tell them to replace. THAT IS YOUR JOB, NOT MINE. THATS WHY I WENT THROUGH INSURANCE. Next time I'll just take the $1800, pocket it and get 2 wheels, a rear subframe, a hub and bearing and some tierods and do it myself. Their management team was at a loss for words, nissan said it was the bodyshop, bodyshop said it was nissan. the nissan service mgr stonewalled me, and was RUDE. never experienced this kind of unprofessionalness. I got $150 off because they admitted issues and im lucky i got that. they didnt even address the Lights on the dash. i have to have my ABS and steering wheel sensor reset by ford. I waited a few months to post this and Im still having issues since im now fixing it in my spare time.
2014 Ford Fiesta ST, hope the owner sees this. BA body shop and nissan guys will never forget how MAD i was at this total lack of effort to repair my car!!!!!!! Im a veteran with Anxiety and i told them that. the way this was handled was VERY bad for me. i get it that the customer can be wrong and i am a handful, but COME ON, your job was to fix my car. thats why i took it to a body shop. if u couldnt do it, i could have went somewhere else...
Ā Ā Ā Read moreāļøāļøāļøāļøāļø Incredible Service from Start to Finish!
I canāt say enough great things about the team at Blaise Alexander Collision Center of Montoursville, PA! From the moment I first contacted them to the moment I picked up my fully repaired vehicle, the experience was flawless.
Special thanks to Greg, the A+ Technician who performed absolutely outstanding repairs ā my car looks brand new! Jared, the Production Manager, made sure the entire process moved quickly and efficiently through the shop. Kevin and Drew went above and beyond by sourcing the correct parts even before I dropped my vehicle off, saving valuable time.
Holly, the customer service rep, was polite, professional, and extremely helpful during both drop-off and pick-up ā she made everything easy and stress-free. A huge shout-out to Michelle and Alivia, the estimators who kept me updated every step of the way, explained the repair milestones in detail, and made me feel truly informed and confident throughout the process.
The entire Blaise Alexander Collision Center team gave 120% effort, and it shows! Thank you for restoring my vehicle ā and my peace of mind ā with such professionalism, speed, and care. Highly recommend to anyone needing collision...
Ā Ā Ā Read moreAfter leaving three other body shops not feeling confident, I landed at Blaise for repairs on my X3 M40i (not purchased from a Blaise dealership and insurance not in network with this shop). Upon my first visit, I was shown completed work on their lot and impressed out of the gate. From there, Michelle educated me on the process and āheld my handā every step of the way. Her expertise on the claims process and the logistics of parts and repair process was second to none. I felt thoroughly informed and confident in the work that was about to be done, through each step. When I finally arrived for my completed vehicle, I was blown away at how flawless the work was. It looked nothing less than a factory finish with precise paint match and finish (no bad orange peel, perfect clear coat, etc). I hope that I never have to get body work done again, but if I do Iāll be taking it to...
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