Carpet Discounter — Local services in Fairfield

So the carpet quality and price was wonderful. They do have a warranty that comes with if they do your installation. The service was very friendly and respectful in store and during installation. But i do feel this is more considered a discount for those who are purchasing the carpet but having installation by someone else. And i had a few issues with a few spots around the house afterwards. But i called the store and told them what my issues were, and they se t someone straight out to fix it. Over all i ended up getting a thicker, better quality carpet for half the cost i was quoted by home depot and Lowes for that same quality of carpet. Home depot had told me they could match that price, but the carpet and padding they was using to match that price was no where close to the carpet i was getting at carpet...

Do not recommend at all , will not stand behind their products or their poor installation had my whole house done with lvt and carpet, pieces were coming out day after they left, forgot to cut out my floor outlets, carpeted right over them , called them to show them how floor all coming apart, first sent guy installed to see, then sent the distributor of the lvt out to look he said poor install now they wont even come back out to fix,of course now they dont have any left that matches mine and it supposebly not made anymore....not my problem. So now I hired a new flooring company to tear out all their junk and put in quality flooring in my whole house, complete junk, stay away from this company I hope I can keep one person from going thru what I have gone thru....waste of alot of money. Just my...

We have used Carpet Discounter in the past and have been pleased. NOT THIS TIME. Their customer service is awful; they have been rude the entire time, not responsive and never touching base after being told they would. We had no idea what time our carpet was being installed because they never called the day before like they told us they would. Awful experience will never use again. We dropped thousands of dollars worth of carpet and padding to be treated like we’ve never walked into the store. I wouldn’t recommend this company; go somewhere else and have people actually be there to answer your questions and even...