I visited Wright's Jewelry on October 23rd to sell an 18K solid gold Figaro chain purchased from Sarraf Jewelry. They confirmed through tests that the chain was legitimate 18K gold and even verified my purchase receipt with Sarraf, thus confirming the chain's authenticity. Their initial concern was solely about the unsoldered jump ring, which they suggested might be a flaw.
Upon returning home, I contacted Sarraf, who clarified that the open jump ring is an intentional safety design and offered to solder it for free if desired. With this information, I reached out to Wright's again on October 24th, hoping this would resolve their only stated concern.
However, instead of proceeding with the sale or offering a fair price, Wright's Jewelry then revealed they had intended to offer only $1000 for the chain, despite knowing the gold value alone is significantly higher. Following this, they outright declined to purchase the chain, suddenly casting doubt on its legitimacy—a stark contradiction to their previous verification.
This experience suggests a lack of professionalism and inconsistency in their dealings. It feels like a tactic to offer an extremely low price, and when challenged, to then question the item's authenticity without basis.
I would caution anyone considering doing business with Wright's Jewelry to be wary of such practices, which seem designed to mislead rather than engage...
Read moreI was looking for a Christmas present for my 13 year old grandson who wanted a necklace with a letter H. He lost his twin sister before they reached 2 months old, who's name is Hailey. His dad has a gold necklace, so my grandson wanted a silver one. I looked high and low to find the perfect necklace but could not find it. A week before Christmas I went to Wrights jewelry store and could not be more happier with the service I received from the staff. All the staff put their input to find the perfect necklace. The letter H had to be ordered and was placed on a rush order. The necklace was mailed to Virginia and received before Christmas and my grandson was so happy with the necklace. And he loved the added touch of angel wings. Thank you everyone at Wrights jewelry store. You...
Read moreI have purchased some pieces of jewelry from Wright"s and have been extremely pleased with each piece! What really makes this business magnificent is the people and the family feel of each experience. Recently, my daughter wanted to get her ears pierced. We went to Wrights's! I didn't even consider going anywhere else. I knew she would have a good experience. Kourtney pierced my daughter's ears after speaking with her about keeping the areas clean and when she could wear different pieces of jewelry in her ears. My daughter was a little scared, but Kourtney spoke so kindly to her and made her feel comfortable. Wright's is a wonderful little business with hometown charm!! Stop in if you are in Fallston, N.C.. You will be...
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