I was charged $99 from Frontier on February 12th for having an oversize personal item (charged as a carry on). I was not made aware of this by frontier personel at the airport. I was not notified about this at the airport and the bag was never measured by anyone from Frontier (I wore it on my back the whole time tell I got to my seat and the bag was never taken out after it was tucked under the seat in front of me). They also never sent me a bill or receipt for taking this $99 from me. To me this is straight theft. Would never fly with them again. The worst part is they dont have a customer service phone number to call so no way to talk to...
   Read moreGet in twice in the plane and no compensation for cost, they said lie for 9 AM to 3 PM, and keep about 100 people in the Fargo airport to the Orlando, be careful of cheap flights, never do that again. And for a second time they said come tomorrow at 8 AM and again we came and see still delay, really frustrated, especially kids going to the disney land. Never buy a ticket or you should expect bad things happens to you from...
   Read more75 dollar fee to change a name on a ticket to fix a typo. Said to book a new flight and cancel the old flight to fix the name error. After booking a new flight they wouldn’t let me cancel the previous flight. And only offered to give me a credit in the same name that’s on my error ticket. A credit for a person that doesn’t exist was their...
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