NouriTress Salon & Hair Clinic — Local services in Fayetteville

I have been to NouriTress twice since December. Greeted by Ms. Carmen’s beautiful smile both visits, she’s so sweet and nice person to see when entering an establishment. The first time I came in with shoulder length natural hair and showed my stylist multiple styles that I liked. I even showed her one that I had before that I didn’t like at all. I mentioned that I thought the relaxer was a good option because I could not maintain styles due to sweating in my scalp since starting my meds. So mentioned I wanted a relaxer and a cut. I mentioned that I wanted to be able to rod my hair afterwards. My stylist was very sweet, professional, delivered an excellent shampoo experience as far as massage, she also seemed to have a lot of helpful tips about hair health. I followed her on social media sites prior to the visit. Unfortunately my hair was chopped off and the was no rhyme or reason to the choppiness of the back of my hair. It kind of looked like the picture I showed her of the style I did not like. I have so many pictures to back up my claims. I wanted to cry. $225+ and 5 hours of my time gone down the drain. My birthday present that I had waited on by the way. I had been following the salon for years via internet and social media and really wanted to use the products. I did further research and decided that no matter how bad I didn’t want to hurt anyone’s feelings I that my thoughts of switching stylist during my first appointment should have been what I did. Honestly I didn’t want come off as rude but after speaking with friends I was guided towards doing what made me happy. Plus my husband was reluctant on the investment. NOW LETS GET TO TYRONE!! He actually greeting my friend and I as was were waiting on my stylist during the first appointment. He offered us coffee or tea and even took us to a massage chair while we waited for my then stylist. Very nice guy I must say. He did my friend’s hair as I was being serviced during the first trip and it was gorgeous. She didn’t plan on it but he was nice and she was impressed by someone else he had finished. Now I had seen his styles, actually I was informed during the first trip that one of the styles I liked was actually done by Tyrone. Long story short when Tyrone greeted me for our appointment he asked me what it was I wanted. He took his hands manipulated my hair and said okay I’m trying to see what I’m gonna do. OMG!! I walk past the mirror and the manipulation of my flat hair was impressive. I immediately started feeling that I DEFINITELY made to right choice. Davina shampooed my hair she a sweetheart, and very personable. The shampoo and conditioner used really felt nice on my scalp. I was so taken by the process on this visit I forgot to ask what she was using. Now to my NEW STYLE......., I love it!!! Tyrone started working those blessed hands and was explaining what he was doing as far as the style was concerned. Even gave tips on how to keep it up and sleep without compromising my comfort or hair style. He was moving so fast. He worked that!! My hair was gorgeous. It was just what I said I wanted and more. I posted pictures on social media and people I never even see or hear from on social media we’re loving my picture, women and men. I made sure to tag the salon and mention Tyrone as my new stylist, cause I will be back. Too bad I didn’t ask how to tag Tyrone’s hair page. He gave me reason to recommend the salon. My husband who asked me to restart the transition back to natural was HAPPY with my new look. I realize that I just had to find the right person for me. I will continue to go to this salon and take my hair vitamins that seem to be really good after 3 weeks of use. They have helped with my energy levels so we will see about the hair growth soon. I highly recommend this salon but utilize the social media accounts linked with the salon to see what you like. But some people ONLY post the things they are proud of considering my first stylist said she was gonna post my style but never did. I don’t blame...

I was really disappointed with my experience here. My stylist, Kia, did not come very close at all to the photo (the girl pictured in the black shirt) that I showed her even though she said she could cut it like that initially, and unfortunately I was in the salon for 5 hours. I spent 150 dollars on a style that really didn’t look like what I asked for, so I was pretty bummed. I’m sure Kia is very talented; I just felt like maybe this time around she didn’t keep in mind the style that I had asked for and wasn’t prioritizing my time in comparison to other clients.

More details: I came in so excited to get my hair done this past weekend, on Saturday. (I had grown it out for a year and my hair was long enough to get the style I wanted.) My appointment time was at 9:30 am (I arrived at 9:20) and the stylist, Kia, was done with my hair at 2:10pm. (For reference, this is not the account/name that I booked the appointment with.) I went in and asked for a pixie cut- I had a specific photo that I showed Kia, where the hair in the front looked layered and reached the girl’s eyebrows. I was so sad when I left with a bowl looking cut, almost bluntly cut across my forehead with a little flat iron bump at the ends and was at least an inch above my eyebrows.

Kia first had someone blow dry my hair before anything else was done because she said she wanted to cut my hair before she flat ironed it. But then once they were done blow drying and she came over to examine, she said she was just going to cut it after it was flat ironed instead. She made a few snips and then sent me to get my hair washed. So it seemed like they blow dried my hair the first time for no reason, which also contributed to why I felt like maybe Kia wasn’t really prioritizing my time and I ended up being there for 5 hours. I then got my hair washed, conditioned, steamed (the lady who did this service was very kind and made sure I was comfortable, she was the best part of the experience, thank you!) and then blow dried again. It was nearly 12 when all of that was done. I waited for Kia to finish other people’s hair for a long while even after my hair was ready for her to flat iron. What confused me the most is that she would do one part of my style (for example, flat iron it) and then have me sit in a chair in the salon waiting for her while she brought in multiple other ladies and then finished their hair instead. Then she would call me back to her chair and do the next part of my style (cut the hair) and then have me go sit while she called in more clients. Then she called me back to do curling, etc., and it went on like that for the rest of the time. And when I was in the chair getting my hair done, I felt like she was rushing, especially when she flat ironed my hair. I understood that she was busy and so I felt bad, but I was still very disappointed that she seemed to care the least about getting me out on time and my style done than catering to other patients.

Overall, I was just pretty disappointed with the experience, and it was pretty sad to spend $150 dollars to get something so far from what I wanted for the time...

The salon is very nice, the customer service was very nice, the stylist was very nice. The cost of the service I received very disappointing. I have been relaxer free since COVID and because of several upcoming important events I took out my braids and got a relaxer for the first time in over 3 years. Inflation has truly hit the beauty industry because this relaxer costs $170. I’ve NEVER in all of my life paid that much for a relaxer especially on short/medium hair. I received an end trim as well as a soft inverted bob cut in the back. For $170 I should have the baddest hairstyle I’ve ever had in my life when receiving a relaxer. At other salons, I’ve gotten a touch up relaxer, deep conditioning, color rinse and cut and a banging style for $150. The stylists did tell me that he didn’t charge me for the cut. 😳. I am also waiting for the $25 booking deposit refund that should have been applied to my service but wasn’t. By the end of the day no one even noticed that I had gone to the salon earlier in the day. I must say I was sticker shocked and disappointed. My ends are dry and I feel I could have done my own relaxer and saved myself time and money by the way it looks. The stylist even left out of the building while the CHEMICAL product worked on my virgin ends which was very unprofessional. . I got a relaxer with a 10 minute steam conditioner blow dry and curl. I truly feel ripped off. I hope to see my regular stylist soon to get some sort of real style. Granted it was a rainy day, but I only went to my car and home using my umbrella. Potential client lost….I won’t ever be returning! As of today, 5/9/23 I still have NOT received my...