Party Never Ends, Rentals — Local services in Florence

I had called to set up for 150 white lifetime folding chairs and 9 round tables MONTHS prior to this past weekend for our wedding. I made a deposit and arranged to pay the remainder balance and pick them up May 14th. My mother graciously paid the remaining balance as well as added the delivery and pick up for the rental to take some off our plate. May 14th rolled around and by 2pm we still hadn't seen or heard from them about our chairs that should've been there that morning. I called, and they acted like they had no idea who I was or why I was calling. When I gave them the order number they told me they "forgot" we were on books that day. I told them I was expecting them there that morning and was told they "might" make it by 6pm. We had a dinner planned for guest that evening starting at 530. They again called me almost 2 hours later saying they had the address showing as 4 hours away (my HOME address that was used for billing). I again pulled up the invoice and read to them very clearly the delivery address was not the same as thr billing, direct from their invoice they sent me. To tip it all off, it very clearly stated on the invoice that delivery was supposed to be for May 14 and pick up May 16, and they tried to argue with me that the wedding was the 15th and made it seem to be my fault for the mix up. They sent one man in a van to deliver the chairs and was extremely late. The chairs were not Lifetime chairs, several seemed broken before they were even set up. They offered no kind of a refund for THEIR mistakes in the whole ordeal or any offer to make things right. I'm a huge supporter in helping businesses grow and advertise for them when I use them, as we deal with a lot of rental companies in different events we throw. I will NEVER use this company again simply because of their lack in professionalism and customer service. If you choose to use them for any of your needs in the future, I hope you're luck is better than mine. They put a huge damper on what should've been a great weekend for myself and my new bride simply because they lacked common...

On August 8th, I attended the wedding and reception of a friend in West Tennessee, and the event was hosted by Party Never Ends, Rentals. The scenery they provided for the wedding was above and beyond what I expected for a wedding in my friend's backyard. The seating for the wedding was traditional white wooden chairs, and the lighting provided by PNE allowed for a beautiful atmosphere during the wedding. For the wedding, I would say that PNE did an amazing job setting a beautiful scene for my friend to get married in; everything provided seemed to fit the wedding environment perfectly, and the overall experience was relaxed enough that it did not take your attention off of the bride and groom. After the wedding, I attended the reception, which was also hosted by PNE. The reception was held only 200 feet from where the wedding took place, but somehow PNE made it seem like a completely different environment. Refreshments and food were served from a curved serving table that was large enough to hold food for 100+ people. The reception was held under a large tent, and it featured covered seating for 100+ people, as well as a large dance floor and DJ area in the center of the tent. The tables were draped in clean white cloths and decorated with neat utensils and plates; the lighting under the tent was very impressive, and it brought a more fun, energetic vibe to the reception. For the most impressive thing I saw at the reception, I would have to say it was the beautiful projection of the bride and groom's names on the top of the tent; it was the center of your attention as you walked from the serving table to the seating area, and it was a beautiful reminder for the reason we were all gathered for the celebration. In conclusion, I would say that PNE, Rentals truly went above and beyond for my friend's special day; this company is one that I would recommend to everyone looking for someone to host a special event, whether it be a wedding or a company outing. When you put your trust in this company, they will come...

My husband had decided on a Friday evening to have a Fall Party the following weekend. I was given the task of finding approx. 9 large tables and 90 chairs. Right! Nobody in the rental business, and I do mean nobody in my area or within 50 miles could help. I was at my wits end calling companies and being shot down. So, I reached across the state line and called this amazing lady Myra at The Party Never Ends. She didn't know me and could easily have said no way the moment I told her where I needed a delivery. I live an hour and a half from them and across the Alabama state line into Centerville TN. But, she never hesitated. She listened to my request and said "Yes", she said "Yes"! I couldn't believe it! She had an estimate to me in 5 minutes. My delivery was scheduled in 10. And, the delivery was smooth! The tables and chairs were in great condition and the linens were clean and pressed. This was too easy! Amazing! What everyone had told me, couldn't be done, was with no hickups! But, only because of Myra (the sweetest lady on the planet) and a great company, The Party Never Ends! They made the impossible, possible! Our party went off without a hitch! So, When you're in need of party rentals, I strongly recommend calling them first and save yourself from any hassles! They treat you like a customer, like a friend! -a...