
My fiancé went to exchange the gloves she had bought that ended up being too small for a jacket for our son instead, and encountered a staff member that was extremely rude. He said she could only exchange it for the same value item and was very rude about it. The jacket was around 100 and the gloves were 55 so he wouldn't let her pay the difference to get the jacket. He also stated that he couldn't exchange them without a receipt as he didn't know if they were stolen or not, which is an insult. It is sad that you spend almost $300 at the store on a new jacket and gloves and when you want to exchange gloves that don't fit with the tags on them to an item that makes us spend more money you are rude and push us away? How does that make any sense, I am very disappointed as we were excited to have the new store close to us but now will not be shopping...
Read moreThe FXR team here is awesome. They give you the time to find what you're looking for and I can't even explain how awesome the Helix boots are too. Almost too warm. Nothing is worse than cold feet when riding, and these boots are the answer to avoiding that experience. Anyone complaining on price here hasn't ridden in gear this comfortable. You're also not replacing winter gear like this every year, so the investment is beyond worth it. Keep up the good work FXR. I'll...
Read moreI am very pleasantly surprised by the selection of both the current year in stock and deeply discounted end of year items. I bought a windbreaker for mountain biking that was $109.00 for $36.00! For males clothing for fanfare near any sport. I also use FXR for snowmobileing; helmet, jacket, snowpants, boots and gloves. These items have held up fantastic and have kept me protected, dry and warm. The staff was very helpful, knowledgeable...
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