Purchased washer/dryer combo with delivery/install in August (9 months ago). Delivered on time, with two professional installation worker. Delivery was very good price, without any discounts. Washer and dryer were both inexpensive yet have worked flawlessly. AA appliance obviously finds good units or services the units it finds well. Washer/dryer came with 30 full warranty as well as inexpensive extended service plan (included automatically) which means they will repair it at fair cost if anything goes wrong after 30 days. I haven't needed to do any repairs as my units have been great.
There are very few appliance stores which list all the prices right on the units and delivery/maintenance fees right on a big sign at the checkout desk. They let you schedule your delivery window right at checkout. Very straight-forward and reputable business. Price was very fair. If I buy another appliance in Atlanta, it will be a used one at AA. Same quality as a new one, but affordable and backed by a fantastic business. Thank you for being in business AA.
1 year update: Worked great for full year. Sold my units to a friend when...
   Read moreThese guys ROCK!!
Seriously, I saved soooo much $$$ that I actually feel like I stole the appliances (2 dishwashers & a refrigerator).
**The staff is SUPER-SMART. **Their prices are EXTREMELY FAIR. **Their inventory is MIND-BLOWING; they have A LOT of appliances -- and yet, somehow, they know everything about every single one of them. It's scary-crazy y'all, so don't be intimidated by all the washers, dryers, etc -- they got you ;-)
I will be a repeat customer. I don't feel like I got ripped off, at all -- and that's HUGE. I felt safe and LISTENED TO. I'm very confident with my purchases -- I know I got the best deal(s) out there.
If you're on the fence, get off and head over to AA Ideal Used Appliances. You won't regret it. These guys are as HONEST as they come & I feel lucky/blessed to have come across them.
Srsly, I can't say enough good things, but I'll stop so you can go see for...
   Read moreThe reviews are false. This is the absolute worst customer service. They’re running people for their money. I’ve had their maintenance guy come out twice now to fix an issue with my dryer. Within a month of both visits the dryer completely cut out. I called the store and they recommended me to go out and buy an additional piece to fix the problem with the dryer. After buying the insulator piece and requesting the maintenance guy to attach it to the dryer he refused and said “ that’s not necessary” Now here it is within less than two months and my dryer is once AGAIN for the 3RD time out of service and AA Appliance is demanding YET ANOTHER service fee for their maintenance guy to come out… Mind you he has improperly “fixed” my dryer twice now. They are inconsiderate of peoples hard earned money and suggested that I talk to my apartment complex about getting reimbursed for the...
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