My low rating is because every time I visit there's a male employee that wears a golfers hat with glasses, dark hair and glasses that is EXTREMELY rude to me without fail. My cashapp card was locked once unknowingly and he impatiently waited on me to figure out how to unlock it. There is zero service in the store so I had to find a spot that I could receive reception enough to unlock my card. I asked if he could cancel my transaction so the people behind me could go ahead and he snapped NO, we will have to ring it all up again and you'd have to get back in line. I said it was fine even when I had my then 3 month old daughter with me. Today, I paid ebt and cashapp no problems except for on his end where he hadn't pressed the option to accept cards, I assumed it was on my end the card wasn't reading and he said oh, and punched the screen so hard it almost knocked over. The transaction was finished and I was walking out saying, thank you I don't need my receipt. HE said under his breath, thinking I didn't hear him, "I didn't ask". It shocked me at first but I looked at him like you really did not just say that and he immediately stated he was tired and his shift was almost over and his relief is late. I said, that I realize he didn't ask me for the receipt but I was letting him no, thank you I don't need it. And he said I apologize. I could have taken this verbally forward but it was my now 5 month old first time in the cart with no seat and my hands were full. I've worked in the service industry for almost 15 years. 5 years as a salon manager and not ONCE have i had the urge even with my rudest customers to speak to someone like this. I have started to even regret coming into the store thinking I may run into this man. I'd rather go 5 miles up the street to the next store. Please speak to him before I have another chance and he catches me on a bad day as a mother of 4 or my husband decides to...
   Read moreThey are just a minute down the road so it’s our home store! But, they could use some decent people to work there. Every time we go, it seems there’s a new person. The store is never stocked, I often have to go to a different DGeneral. There’s always trash from other people left in the aisles. They must pick up a cold drink, chug it and leave it on whichever shelf is in arms reach!! They do TRY. But there’s numerous times I have been in there and there will be 2 workers (sometimes more) and only 1 running a register. We will be lined up down the center aisle way past the front doors, and the other person sees we are lined up but they act as if they hate the register and they do acknowledge the need for the extra help but they continue to do whatever they want to do. I’ve seen the one cashier check out over 6 people and get the line down as soon as she can then the “other worker” FINALLY opens her register up, of course there’s only 2 people in line by then! Just young selfish KIDS, is what is boils down to. Get some ground rules...
   Read moreWell it started out good...until i almost fell on some merchandise pegs and 2 shelves in floor with no workers around i moved them more out of the way. Ty was doing good till my mom in law bought 3 2ltrs a dr.pepper,a&w rootbeer and a 7up he got a little upset when she asked if it would give the 3 for $3 discount at the end. He stated no you can't mix them like that even though all signs said you can. He stated well lets see and yes at the end it did do a store discount but his tone and such could of been better no matter what. Customer Service should...
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