CanvasHQ — Local services in Fort Smith

I have placed several orders for small canvas prints of digital images I have purchased from alamy or found on the Internet.

Having purchased canvas or archival paper prints from art.com, 1000museums.com, fineartamerica.com, icanvas.com, mpix.com, printique.com, as well as from museums such as the Metropolitan Museum of Art, National Gallery of Art, Art Institute of Chicago, etc., and local print stores, I am in a position to compare the sales practices of these businesses or organizations.

CanvasHQ has the best customer satisfaction policy, by far. Not only do they send you a proof for you to approve, they guarantee satisfaction: either a refund or replacement.

It is also very easy to upload images and figure out how to order the dimensions, format, etc., one desires.

In two cases, something was "off." In one case, I was offered a replacement and in the other, I received a refund. They did this without any fuss. This is uncommon and not to be taken for granted. (Canvas Champ is the worst, in this regard).

The problem with ordering canvas, metal, archival prints online, is, of course, that one buys without knowing or seeing what one is buying (the actual end product). It is a leap of faith.

CanvasHQ also has the most personable customer service. Autumn Floyd was very helpful, gracious, friendly and sincere. (I understand they are a family business).

I felt terrible, though, having to rip apart a canvas print (a hole 4" in diameter) in order to get a replacement/return. But when one is paying upwards of $30-$40 for a single image, there is less guilt involved (or should be), with coffee-table art books themselves being probably less costly and having usually better quality images, due to the tens of thousands of books in one single edition.

That said, HQCanvas offers probably the...

THANK YOU Canvas HQ! If could give 6 stars I would. After testing what feels like EVERY Canvas Print Company offered online, I thank the Art Gods every day with every Print I sell for finding such a Gold Quality Company like Canvas HQ. To be honest I didn’t even know what I was missing until finding them. Before finding Canvas HQ, I dealt with color discrepancies, off centered images and prints wrapped on uneven stretcher bars. Who does that?! Also, with some of the other companies, I had become accustomed to having to physically remove the staples from the stretcher bars (which were always made with compressed particle board- BAD) then restretch the canvas and re staple it to eliminate the sag in the middle. That was actually a common characteristic across the board. As an Artist and Photographer, I want archival inks, I need the colors in my Art Prints to match the colors in the file I’ve sent (duh) and It would be nice to have the canvas print itself to be on an even real wood stretcher bar. Canvas HQ does all that and way more. The first look at my first Canvas Print from Canvas HQ out of the box and I knew my search was over. The quality of the print itself is superb and I LOVE the fact they print on REAL canvas, do a TIGHT stretch on REAL pine stretcher bars, wire the back for you and provide pro hanging gear to boot. The color matching is on point as well which is super important in my business. I can’t say enough how impressed I am with Canvas HQ. I owe the extra bump in my recent Prints sales to them, too. My clients are happy and that makes me happy. I will be a forever customer as Canvas HQ puts all the overseas companies and factory handled Printing to shame. Trust me. Try them out and you’ll see how a Canvas Print is really supposed...

The only canvas company I would trust with my work!!! They may be a bit expensive compare to others, but their quality of work is sooo worth it. Others don’t even come close. And customer service is absolutely top notch. I’ve used this company before to print a couple of canvases for our beach house, and I was very impressed with how amazing the quality was given some were just taken with my iPhone so I didn’t hesitate to use them again for my husband’s new law firm office. I’m not gonna lie I was a bit nervous bec I had to order about 15 canvases all at once and some were really large sizes, but Canvas HQ again did not disappoint! We were in a time crunch and we ran into a couple of unforeseen issues but their customer service, specifically Amanda, quickly got on top of things and resolved them so that we could get our canvases on display just in time for the opening of my husband’s new law firm. They did this in record time and they could tell how important it is for us to have these canvases in time and they made it happen. Y’all this easily could have been a disaster but thanks to their customer service, here I am posting a much deserved glowing review of this company!Canvas HQ did such an incredible job on the canvases and people who have seen them have nothing but compliments. They’re all so professionally done. Every single canvas was packaged nicely and well protected so that each one arrived in perfect condition. I couldn’t be happier. I will certainly use them again and again...