I understand that this place is under new management why is it no one will return my phone call or call me as assured me would be the case LISTEN my storage unit is being over ran by Black widow spiders so many in fact they are in my box's et'c and I can't even get a call from these people but they want their monthly payment.I have been doing business with Cool.N.Dry for 3 years now wish it would have stayed the same.you guys really need to get it togethero or at least hire some employees who can give us tenants the right info so we don't get so uptite, you are certainly not 🚫🚫🚫 a business man or woman I wanna Rent from,If I'm have not heard from you guys before the starting of the year you can have my unit, like I stated before I've been wih C&Dry for approximately 3yrs & never missed a payment we had no ploblems because they Always too k care about their issues with you in in a timely fashion please Remit this for everyone to see I'm not trying to step on toes but just maybe the owner would give me a text or phone call regarding the matter and if not I'm going to smatter this companys name to a couple attorneys friends Think about name Free up Storage-they could be in Real estate, This story...
Read moreHad a great experience with FreeUp Storage. Kristy is the best; she was a wealth of knowledge when I called with tons of questions. I stored my college students' belongings there over the summer & it was a game-changer. The process was so much easier. Glad that this business supports the local college, so I shared the discount code in our parent chat. I'll definitely be back but will try to time it a little better with move-out & move-in day, so I won't have to pay for an entire month. Dean was great too; I was able to easily close out my account...
Read moreThe staff there use to be friendly. The price is a little high for the spaces of the units and they need some maintenance. I have rented there for the last 10 years off and on but would have a unit for 2+ years at a time. No one would call me back this last go round when I had questions as to the rent increase twice in one year. Instead I went to world storage in Warner Robin because I could not get answers. Even when I called them to let.thwm know I had moved out they asked for a payment before they asked how they...
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