JLM The Store — Local services in Four Corners States

Store is super cute and owner was very nice. Their return policy is very unclear though with their saddles. It’s not noted on their invoices or anything it’s just word of mouth return policy. She said a few days or so in person so I can make sure it fits my horse and just be sure it’s in same condition as when you bought it, so I thought okay that’s awesome because my horses have tall withers and it’s hard to find saddles to fit them! Well I just had a baby and sometimes it’s hard to find time to do things and time kinda flys by, so it took me about 5 days until I was able to try the saddle on my horses and it unfortunately didn’t fit them and so I reached out and she said I was outside my return policy because it’s only 2 days. That would be a couple days vs a few days in my book and she told me if I would have reached out sooner she could offer flexibility but unsure what that means if that means you would have given me a couple more days? I love to support small businesses but sucks sometimes when they don’t want to help you out. So I have an expensive saddle I can’t use and I’ll have to sell on my own. I guess unfortunately I’ll just be buying horse tack...

Lori took my saddle on consignment. Honestly I never sold anything this way before and I was nervous about letting the saddle out of my possession. But I totally trusted Lori. She performed exactly the way she disclosed. My saddle happened to sell within a week as her expertise in the way she presented it attracted the perfect buyer that had to be the new owner! Great job Lori! Thank...

JLM the store Wickenburg is awesome. I sold two saddles through them and every very reasonable amount of time. They are so easy to work with. All the work was done for me, They did all the advertisement and handled the shipping through their store. It was such a relief to me because I did not have the time to sell my saddles myself. I highly...