Franklin Wrecker Service — Local services in Franklin

Place is a scam. Hold your vehichle for insurance reasons & then charge you outrageos stirage fees as well as a bunch of additional charges that are unethical if not downright illegal. $566 bucks from Friday at 8pm until Weds at 2pm & i was charged 6 days atorage at $45 a day + $25 storage admin fee plus i was charged a standard hook up rate as well as for every mile they towed & a mechanics lien servive fee of 120 (whatever in the hell that is) they close at noon on Saturday & are closed on Sunday but still chatge you 45 for thst day. Dont know how you sleep at night dude. They were charging me the 120 Mech lien fee the very next day when I went to get it out but couldnr because of your insurance requirements. In fact she told me Friday evening right after it was towed that it was going to cost me 300 to get it out & that included $45 for Friday night storage.plus the 120MLS Fee. R u even legally allowed to inflate your bill like that??Dont I get at least 24 hours before your allowed to charge for storage. Then she charged me another $45 for Saturday even though I had planned on...

This place is the worst! I do not know how they stay open. They towed our motorcycle after an accident to their shop. The tow truck driver was very nice! Went there the next day to look at the bike for pictures for insurance. The lady working there isn’t nice or friendly at all. She did inform us that our insurance may cover the tow fees. We went to the insurance company and had everything taken care of through them. Got home.. the tow truck driver of Whiteglove towing got there to take the bike to the shop to get an estimate and called us. The lady at Franklin Wrecker wouldn’t release the bike to him even though our insurance company had already paid them. Because they have “beef” with Whiteglove Towing and won’t allow them on their property my husband (who also suffered injuries) had to go up there and push the bike out of their lot off their property and onto Whitegloves tow truck himself. And to add Whiteglove Towing was super nice and got our bike to where it needed to go! For the record I was told to read their reviews… so I thought I’d...

Getting your property towed is never especially fun. These folks employ tactics that are designed to waste, delay, and impede the release of your property. Franklin Wreckers own two other differently named companies (Hicks, Greenwood) to give the assumption that providers have a choice in their pick/up or drop/off deliveries. They refused my insurance providers tow truck at their gate, just after “green lighting” the release not less than 90 minutes before. After some kickback, more delay, and verbal exchanges Franklin Wreckers suggested they just tow my truck offsite-so to be picked up by the original provider. Then they recanted again! Now my truck must stay another night. My current bill out of pocket is 450.00 and still no truck! Franklin/Greenwood/Hicks wreckers put more effort into “not”releasing a customers property, then towing. They steal time by wasting everyone else’s, then charge for the privilege. Unless you have money to blow or enjoy gifting cars to wrecking companies this establishment is...