Evans Electronic Services — Local services in Garland

I had the best experience with Walter Evans. I have a 55 in LG TV which went dark and approximately 7 years old. Looked around to consider buying a new one but just cannot afford the prices so I figured let's just get this one fixed. I emailed Evans TV first and got some information and then I called him to follow up and make an appointment for him to fix it. While I was talking with him, he was knowledgeable and very polite. In fact, he was so personable that it made me feel like we had been friends for a long time. He kept me informed the whole time as to the status of ordering the parts for it and when he would have it ready. I had my TV back in less than one week. He went above and beyond for me due to my disability. Evans TV is now my go-to TV service man. He is also very honest and reasonable. Thank you again Walter! TV...

I do not recommend using Mr. Evans for TV repair. I dropped off my television with the leg pedestals, which were never returned. When asked about them, Mr. Evans casually suggested they might be "in the truck" (which clearly means he kept them).

The original issue was only with the LED lighting strip, but when I got the TV back, the screen was completely ruined — it now has lines running across it in two directions. To make matters worse, I was told upfront the repair cost would be $120, but when my father picked it up, the total suddenly became $126.

This was a disappointing and unprofessional experience. I paid $126 for a TV that came back in worse condition than when I dropped it off. If you value your money and your equipment, I strongly advise against using this...

Walter Evans quickly repaired my 55" HiSense TV purchased less than 10 months ago and still within the 12-month warranty. My TV wouldn't power on; neither remote control or power button located on the actual TV would power it on.

Upon failure to fix myself with DIY YouTube videos or over the phone with HiSense customer support, they contracted Evans Electronic Services to repair my TV. He knew what was needed to repair, without asking me a single question, and replaced the main board. He called 30 mins prior to arrival and only took 20 mins tops from arrival time to completion. Personally, I thought he was friendly; he promptly repaired my TV while making friendly...