Excellent quality, fair pricing, wonderful service! I originally found KeyPiece on FB Marketplace. I was initially a bit nervous to buy a couch this way. Luckily, in the Wild West of online furniture buying, Chandler is trustworthy. He opens and inspects EVERY piece to ensure new and undamaged, otherwise will be honest and let you know about any dings on items and price accordingly. He coordinated delivery to Muskegon for me at an affordable price, brought a helper, and they put my sectional couch together in my living room. Tho I was looking for a couch, KeyPiece stock were so fairly priced that I also ended up buying a new Leesa mattress from him at WAYYYY less than retail. Lucky find! If you see something you like, don’t hesitate. Highly...
   Read moreI had a wonderful experience with this small business from start to finish. They were incredibly responsive throughout the entire process—whether I reached out by phone or messaged them on social media, I always got a quick and helpful reply. Their customer service and positive attitude truly stood out.
What really impressed me was the extra step they took during delivery. Along with the piece I purchased, they brought another item I had shown interest in, just so I could sit on it and get a feel for it in person. That kind of thoughtfulness and dedication to customer satisfaction says a lot about who they are. Highly recommend! Chandler and Allison :: Sending you abundant blessing to your...
   Read moreAmazingly, I was eyeing this sofa on Ashley Furniture’s website and then discovered that Key Piece listed the exact same one on Marketplace! I jumped on that so fast LOL! I walked into the store (very bright and clean, had some great selection) and purchased within 5 minutes. Delivery was a mere 3 hours later. I saved about $200 off the Ashley price between purchase price and delivery, not to mention Ashley’s 4-6 week delivery time. This was the easiest furniture buying experience I’ve ever had and Chandler was so kind and helpful. 100% would buy...
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