Usually good,fair,even above and beyond...however the last time,a couple months back,I was humiliated and yelled at by an older repair man over the condition of my car.He did not install an antifreeze box correctly and the antifreeze all leaked out after 2 weeks.Next time I filled it I then watched it immediately pour all out on the garage floor.I believe him to be incompetent and he took a REALLY long time,so I think he wanted to shame me over my car as a diversion because he knew he wasn't going to be able to make it right. So I was out the price of the reservoir and the labor.... nearly 200 dollars.
I don't feel like dealing with people like this.Yes the car was in horrible shape,but I was not aware of the worst of it due to the fact that I don't crawl under the car,and the car was running basically okay.And,more importantly,was only going to keep the car through the winter,but decided not to anyway. I didn't even complain to the manager...this is the first time I have said anything. So... different auto and unfortunately will not be returning to Kansasland Tire & Service in the...
Read more"I recently had the pleasure of purchasing four new tires from Kanasland Tire and Service, and I am absolutely thrilled with the entire experience! From the moment I walked in, the staff was incredibly friendly and knowledgeable. They took the time to understand my needs and helped me choose the perfect tires for my vehicle and budget. The service was prompt and efficient. I was expecting a long wait, but the team at Kanasland Tire had my new tires installed quickly and professionally. I was back on the road in no time, and the difference the new tires made was immediately noticeable – a smoother, quieter, and more confident ride! What truly impressed me was the genuine care and attention I received. There was no pressure to buy anything I didn't need, and they patiently answered all my questions. It's clear that Kanasland Tire values their customers and takes pride in providing top-notch service and quality products. If you're in the market for new tires, I wholeheartedly recommend Kanasland Tire. You won't be disappointed! Five stars all...
Read moreI had my old Mercury (year 1999 with 225K miles) in their shop three times with a chronic check engine light problem (as well as another shop in Denver). They recommended three things that we paid for and they performed that didn't solve the problem. Upon further inspection, that they did not charge me for, it turns out that one of the cylinders that was chronically misfiring showed to be weak and they were honest with me that the only way to solve it was to overhaul the engine or replace it and they refunded me over $300 of work that they had done previously because they originally misdiagnosed it. I had been mulling over if I should retire that car that I had owned for 7 years and that helped make the decision. I just purchased a Kia Rio that I don't anticipate needing any engine work, but the first item up will be snow tires which I will purchase through them since they treated me well through my old...
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