GQT Grand Haven 9 — Local services in Grand Haven Charter Township

My son and I went there to see a late show there, our first time visiting the GH location. We usually drive to Holland. After we got situated in theatre and tasing the popcorn, we simultaneously said the popcorn tasted stale. Great minds think alike!

With us seeing a late movie and they were not busy, I figured that the popcorn had possibly been sitting there for a while. Went back to concessions/register thinking … asking for fresh popcorn would not be a big deal.

As I approached the register, the young lady who initially assisted us was behind the counter speaking to a man who was standing off to the side of the concession area (appeared to be the manager).

She asked me if there was an issue, I stated, “the popcorn is stale ... “ and before I could finish (was going to ask if they would make a fresh batch). She replied, “Well, I don’t know how … we JUST made it.” To which I restated that it was stale and tasted like it’s been sitting there for hours. “Well , we just made it, sorry,” she said. However, her apology was anything but sincere. As I was walking away, the manager asked the associate what the concern was and I’m assuming she filled him in. Apparently, he did not care.

Do not feel that expecting fresh popcorn at a movie theater (especially when it’s almost $20 for two drinks and popcorn) is asking much! I was not rude, nor demanding, and did not ask for, nor expect any money back.

What happened to good ol’ customer service? Definitely not my or my sons first time rodeo, we’ve ate popcorn many times and know what stale popcorn tastes like.

Based on that experience, more her tone and how she responded, we will not returning to GH GQT. Will make the drive to the...

I think this theater said to themselves, have you sat in an economy airplane seat and thought wow this seat has way too much leg room. We can do even better. I am only 5’10” and with an average size woman in front of me there was 3 inches between the front of my seat and the back of hers. She wasn’t rocking this was just sitting normal. The only way I fit was to have my legs spread. And maybe you are thinking well he probably has long legs, the back of my knees are against the seat cushion. Thankfully I didn’t need to go to the bathroom as getting by the two people next to me would have required fully straddling over their legs or having them get up and leave the row completely to get by. At one point I did need to fart and I felt terrible that the woman’s head in front of me was 12-14inches away from my permanently spread butt crack, do to not being able to close my legs without shoving her seat forward. Bring back the old seats! Or better yet upgrade like every other theater with all kinds of space around you. For the 1$ a ticket savings you’ll get at GH9 spend the dollar and avoid taking a hot fart to the back of your neck. Won’t be going here again until they replace their seats. I have heard other theaters in here might be better, we were in 6. But we won’t risk it, just go to Holland...

My neighbors had gone and asked me if I would like to go see " Jesus Revolution " if it was playing the following weekend. I said yes, I'd love to. Plus, it was my roommate's birthday,and if he would go, I could use the trip as my gift, then I'd have that taken care of, oh yah...I thinking this is really good.

Wow, was I in for a surprise. I haven't been to a movie in a long time. There's a reason for that to... however the

"Jesus Revolution," an excellent movie based on a true documentary from the 1960s. I highly recommend this movie for both believers and nonbelievers it's packed with eye openers. Way too often, we miss out on opportunities to make a difference or worse, allow rejection to sneak in all because we lack understanding. I know I'm guilty... I really hope you have the opportunity to see this movie and enjoy...